4.2 (1519)
2801 Memorial Pkwy SW, Huntsville, AL 35801
(256) 551-0179
dillards.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jacqueline
2024-04
We went to the men’s department looking for my son a suit after leaving another store in the mall without finding one. As soon as we walked in where the suits was we was greeted by a very nice man! He was so helpful from the moment we walked in that department! We found the perfect suit for my son. I wish I would have remembered his name because I would highly recommend him for your suit needs!!! He was very knowledgeable and kind!Also, Josh in the men’s department was very helpful! I had to end up returning the pants I had bought. He was very nice and helpful!!
Ram krishna
2024-03
Nice and cleanVariety of Brandes itemsHelpful sales person
James Stevens
2024-02
Gents, if ya need a suit, go see Gerald. The man knows his stuff and is an absolute professional. I just bought 2 suits from him and he was super patient and knowledgable. It didn't take nearly as long as I thought to find two suits because he was on a mission to find the right ones. He helped picking the right shirt and tie combos too. He knows fits to a tee. I wanted to argue a couple times about sizes and he proved me wrong. Great service from a super nice guy. I don't think you'll get that level of service anywhere else in Huntsville.
katheryn schwan
2023-10
Visited here this past Saturday. Good selection of everything from women’s clothing, shoes, purses and much more!!! Some good deals as well.
Mallory Gilliam
2024-02
I will never return to this store again. Honey I am not going shopping if I don't have money. And I am shopping or looking at Dillard's and apparently I was the only white female and that made all the employees on edge. Next thing I knew an officer was on my every step. Can we say profiling. Like I am wearing a cardigan for God sakes. I miss Madison square mall. I will never go back to Dillard's I bet the employees cannot even buy half of that stuff with their discount, I will go back one more time just to buy that purse that I was looking at just to show them they're running off good paying customers.
Zoey Marion
2024-01
The lady who attends the dressing room, she said her name was “Lisa” (probably not a real name) was extremely rude to our whole family and didn’t let my family come into the dressing room to come see me try on dresses. She got into a verbal argument with my 17 year old friend about being rude to us and then tried to get mad at my mom for defending her. Hope she feels good being on her power trip over dressing rooms and arguing with teenagers, must be a miserable life!
S. L.
2024-01
We had an amazing shopping experience here and Khalid helped us out so much picking out the right shoes!He just had the nicest attitude and we appreciate all his help!Leah checked us out and was also extremely nice.
Loraine Puryear
2024-02
I bought stud earrings on Thursday, put them in that night to wear to dinner. When I put the earrings in both posts bent and one nearly broke off. I attempted to return the earrings this morning and the jewelry sales lady refused to give me a refund because I don't have the card the earrings came on. She stated they aren't in original condition. Of course they aren't. They are bent and nearly broken. So I am out the cost of earrings that aren't worth anything to begin with.
Paul Daigle
2024-01
Just got my wife and daughter shoes last minute at Dillards in the Parkway Place mall. Apparently they bring in the real talent over the holidays, because their guy Chad got me everything I needed in less than 30 minutes and was easily the coolest dude in the entire mall. Best retail experience in decades.
Stacie Brackin
2024-04
Joseph who works in the men's department and the entire men's department staff were extremely helpful with helping my son find an outfit he needed for a competition.
Sherry Miller
2024-01
Tiffani at the Lancome counter did my makeup. What a treasure! She listened to me and chose makeup that fits my style. She is so talented at makeup application and choosing product colors that are flattering. I learned so much from her.
William Holmes
2023-11
Great location. Customer service is good but sometimes a little too smothering when your trying to look around but atleast they are available when you need them. Would recommend 👌
Jakob V
2023-12
Second store we walked in to at the mall today and walked right out. Wife was trying to find some clothes and was bossed around by a little girl’s mom who pretended to be a store worker. Don’t know why people can’t be nice, especially during the holiday season. Will take our business to Bridge Street from now on.
Laura Light
2019-05
Expensive just like any other store in the mall. Did have some awesome sales though and their staff was great. Often times someone would be nearby and would ask if I needed help, because I looked lost. Haha But really enjoyed all employees that I encountered.
Blain Hatch
2024-01
My wife was on a mission to get a new pair of shoes. Chad in the shoe department was amazing to deal with. Very helpful.
Adonna Connell
2024-01
Good selectionKind of.No help though so not impressed especially since I worked at 3 Dillard's locations west of the Rockies*update*1 year later.... still not fantasticBut finally found someone to help meBobby is young men's is the guy
Raychelle Lowe
2022-05
The lady in the shoe department was SOOOOOO nice. The little girls clothing department the men were so dry and didn't make the shopping experience an EXPERIENCE. Anyway the pink dress was badly damaged they wanted to take $6 off a $60 dress. My daughter cried her little heart out because there was no way I was buying that. Also the camis were not on the correct sizing hanging neither were the dresses. Two ppl working in that department and YEA....NO. 4 stars for the nice lady in the shoes section. She had personality and made the experience a good one. Thank you for her. Otherwise, I wouldve took my $300 elsewhere.
Denise Moley
2023-12
Grady helped me find a tie. He was super nice and very knowledgeable in his department. I'll do more business with him in the future.
Hope Ambrose
2023-08
My mother & I visited Dillard's over the weekend in hopes of finding a wider selection of bras, considering I wear a larger cup size with a smaller waistband, it can be extremely difficult to find a proper fit for me. We were greeted by Becky in the lingerie dept. and she took it away from there! She immediately was able to "eye my size" and she got me perfectly from her first try! I was beyond impressed & relieved to have found someone that actually knows what they are doing. Anyone with an experience at Victoria's Secret knows what I mean... that store is an absolute scam. Becky was knowledgeable, kind, professional, and beyond HELPFUL!!!! I'm not sure what Becky is being paid, yet, I feel fairly certain she needs a raise. We will be back next time I am needing new bras. THANK YOU, BECKY!! :)
joey Golden
2024-04
This store was very disappointing. The cashier in shoes was rude and other staff were not helpful either. It was a bad experience and I will not be back in Dillard’s again.
David Sedberry
2024-03
Wait for the sales because you can score some real bargains. This is an awesome store!
Amanda Hutchens
2024-01
I love Dilliards for their shoe sales but not real big on this store. I mean the clothes aren't that cute for the price they put them at.
Patricia Ross
2023-12
All ready busy holiday crowd. But always a pleasure to shop Dillards anytime of the year. The service is most always very helpful.
Ria Wallace
2023-11
Looking for kids dress shoes proved to be a tough task. Dillard's was the only store who had them. The clerk was very helpful and very customer oriented.
Emilie Daigle
2024-01
Chad in the women's shoe department is knowledgeable and friendly. Make sure to ask for him as he is the absolute best!!
Shane Guy
2023-05
Very clean store and alot to choose from. Friendly staff
Bivens Mayo
2024-01
I always find something super nice and sometimes they have good sales
Lannie Hall
2024-02
Aniya is amazing in the edge shop! Go see her! Great customer service!!
Darlene Johnson
2023-11
This store is overrated . Got the money they’re charging, one would think you could find a more beautiful selection of clothing. It’s a snooze fest…ESPECIALLY in Florence, AL.
Jan Newsome
2023-10
Dillard's has a nice selection of everything. I can always find something in the men's and ladies departments. The store also has a nice housewares and shoe department. They also have a nice selection of ladies dresses for special occasions.
Monday | 11 AM-8 PM |
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Tuesday | 11 AM-8 PM |
Wednesday | 11 AM-8 PM |
Thursday | 11 AM-8 PM |
Friday | 11 AM-8 PM |
Saturday | 11 AM-8 PM |
Sunday | 12-6 PM |
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