CVS

Daniel Singleton

2023-09

This is the worst pharmacy I've ever had the displeasure of dealing with. The customer service is terrible and it's very clear that the pharmacy staff don't care about their patients at all. I've moved to a locally owned pharmacy just down the street and have noticed a tremendous customer service change. It's like night and day, honestly. Stay away from this place at all costs--my experience was truly horrific. Medical professionals are supposed to care about patients and want to help; Not make things harder and more difficult.

Lydia Munoz

2023-10

The CVS store on Winchester Rd. The one I usually go is always clean, organized and the associates are always very kind and helpful. I have always a very good experience. I always get vitamins for my husband and me and my make up too. Lol. I find things easily. I like to come to this store. It’s always a Welcoming environment. The prices are not too high according with what the prices are on these days anywhere else. Good job CVS. Keep it up 👍

latoni montague

2022-05

Arrived early for vaccine. The nice worker could not take my daughter early due to scheduled 11:00 patients. She said if they don’t show, she could take my daughter early. Well this was 10:45. There was no one waiting or in the store. A 11:30 patient walks up and she does the same thing. So we wait together. Still no 11:00 patients. Then 2 walk-ins walk up and the lady schedules them before my daughter and the 11:30. Not complaining about the time, because I understand. I guess I should have asked to move to a 10:45 slot 🤦‍♀️ Hind sight is 20/20. Now, the person giving the vaccine is overwhelmed. 🤷‍♀️

Clifford Case

2023-05

This store, and it’s staff, are always absolutely amazing. The front store employees are always friendly, and helpful. The pharmacy staff is knowledgeable, friendly, and super helpful. I wish other pharmacies I’ve had to visit in the past had operated at this level.

Linda Marion

2022-05

We are so pleased with our service at CVS. We call in our prescriptions and within a short time we go to the drive thru and receive excellent service, pleasant interraction and all questions, if any are answered. Your staff are professional, greeting us with a smile and we feel respect and kindness each visit.

Ydoc (Ydoc)

2021-05

Don’t shop here.I signed up my wife to get her Covid-19 vaccines at this store. If they tried to make it more difficult they couldn’t. When we got there we checked in a the front and had to go to the pharmacy to have her insurance verified. I had it verified online a week early. The lady at the pharmacy didn’t know what she was doing and had to get someone else to do it. We then had to back up front to sign in and get the vaccine card then go back and get her shot.The second time we had to do the same thing over again.

DGS DGS

2023-05

Useless passport photo for online passport renewal application. CVS can read the passport requirements for online application "Do not scan a printed photo or take a photo of a printed photo. " So the 2 printed photos I paid $17 for are useless. CVS did not want to give me the digital copy. Useless service in 2022.

F. Slate

2019-05

I truly enjoy this CVS, each person is helpful and you are never an inconvenience to them. They actually know the majority of customers and always ask how the family is. The kind of place to go when you are sick and need to pick up rx's.

Alisha Lowery Walker

2019-05

I have been getting my meds filled here for years now. Every month on the same day and I showed up at 7:56 PM and they refused to fill them because they close at 8. Now normally this wouldn't be a big deal, but I live 2 hours away. If you close at 8, then close at 8. Not early. I have 2 retail stores and I would NEVER do this to a customer, especially a regular customer. So now I have to miss another half day of work just to drive back down here. Thanks a lot CVS.

Big Blonde

2020-05

I guess it depends on the person but I love this CVS. I recently became a convert to them after years of staying well clear once I figured out how much you could save with a CVS card! Especially in their beauty club...talk about shocked. Normally I go to the Whitesburg Drive location but I’m a fan of this one as well. They have similar merchandise, not as much foot traffic & it’s happily situated next to a super Walmart which is also very nice.I’ve never found the staff to be anything but absolutely lovely and wonderful at this location. Ladies if you’re a fan of Kerstase, Fekkai, Living Proof and Redken hair care, as well as very cool K-Beauty offerings, give them a look!

Sandra Guthrie

2023-05

This by far is the worst CVS ever the pharmacy dept staff is very rude and not helpful at all. I stopped by this store to get my cold medicine that the other store left out of my bag it's a behind the counter kind. I am trying to talk to them and find the card for it they are not listening to me and close the gate on me for there break. WOW

Brenda Hargrove

2019-05

so I had my pain medication filled today at the 2210 Winchester road location, got home and counted my pills and was short 4 pills, Called and spoke to the pharmacist Debbie, not sure who she is. I've been going to this location for over a year. She informed me that she double counted and that she had given me the correct amount, I told her that I could count also and that there was four missing. She was not very helpful at all, her attitude was like oh well, her word against mine. Usually when i get my meds the quanity on the bottle is circled and initialed, this one wasn't. What are we supposed to do when this happens? Someone helped themselves to 4 of my pain pills.

Lisa Krebs

2022-05

Told them my 13 yr old great nephew may not have insurance. He was denied covid vaccine. They don't care if they gotta file a claim. Notified cdc. Should be free period!

Greg Parde

2013-05

I have a kidney stone my medication was out of stock no problem we can have tomorrow morning I was told. I called to check the next morning and was told it would be another 3 to 4 hours. i called again at 11:30 first I was told that my medication was shorted from the order, and then they told me their supplier was out.This was not my first issue with them but it will be my last!

Bohemian Chic Vibe

2017-05

The young male cashier working the register on Dec. 26th greeted us nicely but when we went to make our purchase of a lovely African American santa & angel he felt the need to tell us the following:He doesn't understand the purpose of black Santa's bc it's "historically inaccurate" ...He then proceeds to ask me if I think that makes the black santa "cultural appropriation"?? He tries to give me some facts on the "real st. Nick"... I politely cut him off with a general explanation of why I find the item appropriate FOR ME... but I shouldn't be engaged in such topics by an employee who in essence challenged my choice & came across as biogoted by breaching the topic for no apparent reason!Who does that??? I've trained many employees and I've NEVER heard such a violation of policy.As a manager who's trained many I found his behavior extremely inappropriate! It made me uncomfortable and quite frankly ANGRY when I later thought about it.It is the employees job to SELL not to give unsolicited opinions on the merchandise, especially NEGATIVE opinions!!. If he has a problem with black santas, angels, etc. he should keep it to himself. Check your personal opinions at the door unless you are ASKED & I certainly didn't ask for his opinion.He needs to be re-trained and relocated to a location where all the product is "historically accurate" in his opinion.Does CVS support this kind of employee behavior? I'm appalled!

U No

2020-05

Tiffanie was extremely nice. She made me want to visit this cvs more often than other stores. Great job Tiffanie! Thanks for beings so nice and making a stressful day a lot better

Rachael M

2020-05

Over the past year the customer service has gotten progressively worse! Rachel the pharmacy tech is the only one that actually seems like she likes her job and cares about the customers!

Jane Knauss

2019-05

The pharmacy staff are incredibly rude. I have had to speak with managers because they have given me the wrong prescription more than once. I’m transferring my prescription immediately.

Katie Heider

2020-05

One of the better CVS I have been to. Everyone is super nice and always ready to help. Tiffanie is always friendly and ready to help as well.

Brenda Jean Peacher

2020-05

I love my CVS, all my people at the pharmacy take wonderful care of me. Wouldn't go anywhere else ever!

Cory Landman

2022-05

Absolutely love the store and staff. Dave is super friendly and very knowledgeable

Judy Myers

2019-05

Went to pick up a prescription and as always very courteous and prompt.

Alan Hovexak

2021-05

Simple mobile cards are in stock.. they're not across the street.

Laurie Poplin

2021-05

They never have anything in stock. Waste of my time.

John Ballentine

2022-05

The staff are always friendly and helpful here.

sandy steakley

2023-09

Great customer service

JustDHogan

2017-05

Quick and clean