Walgreens

Carolyn Callaway

2024-04

Helena, Alabama Walgreens just feels like "Home" when you go into the store. During the day, Glenda always greets you when you walk in. She is so friendly and is helpful if you need anything. I have been to a few other Walgreens store lately and though the experience is pleasant, it just doesn't feel like "Home". Shout out to the entire crew at Helena, Alabama Walgreens!

Peeps _Chicken

2023-05

This store has been the one I’ve used for around 20 years, but the service has gone downhill. I’m sure the employees need help, but this is absurd. Walgreens should do whatever it takes to staff its store adequately.I’ve been sitting in line for 30 minutes. They’ve served two customers in that time. I still have 6 cars ahead of me, and two behind.

Kisha Childress

2021-05

Allowing customers to shop without requiring masks!!! Neither customer had a mask on.Something is also fishy with their employees or systems. Insurance information magically changed but there haven't been any changes since my last visit.

AdvocateGwen Brown (Advocate2022NAL)

2022-05

As I entered the store and was greeted with a wonderful, "Welcome to Walgreens!" I checked out at 4:33 PM , October 10th. I did not know the person's name, but she was working the front register. What a very enthusiastic and heartfelt welcome.I ventured throughout the store just for a little bit to enjoy some of the bright stickers sale items. If you have not checked for them, I think it would be certainly worth your time.I ventured to the photo area, pressed the button, and heard the same lady who was checking customers out at the front, say, "I will be right with you." She said it with such kindness. I decided to check out another sale item and noticed a gentleman, he was approaching very slowly and in no hurry. No big deal.I returned back to the photo desk, no, "Sorry for your wait". No big deal. He rung up my order along with some items and the phone rung. He took the call, no big deal. My card was taking too long to process and I was making him aware, but he did not hear me. After finally returning back to giving my order attention, he pressed a key on the register. At that point, my order correctly processed. He was lacking customer service skills, but learning never ends. I am hoping the lady in the front area will rub off on him.I will say on another positive note, I had a photo book created and they did a marvelous job! We were very impressed. All of the photos came out with such vibrant colors.Ease getting around the store is very good and very accessible.They have a great selection of items and I must admit that when I have gone in numerous times, the person upfront is usually wonderful concerning customer service.

Tommy Daspit

2023-05

Evidently the Helena Walgreens suffers from too much business. I am going to lighten their workload. They will never have to worry about the thousands of dollars worth of business I’ve brought them every year for the past 10 years ever again. Per the pharmacy tech who yelled at me tonight “tell my manager to hire more people!” (This after 3 DAYS of trying to get an RX filled).

Holli Montgomery

2022-05

Margaret was so sweet and helpful!! There was a confusion with my prescription and she walked all the way out into the store to get the otc version for me. She also made sure I understood the instructions for using the medicine!! Great service.

Kimberly Marks

2021-05

This is the Walgreens we use. It is a great store but I only gave 3 stars as the employee (older gentleman) had no mask on in a state with a mask mamdate in place. The store has a sign asking customers to wear masks but doesnt have their employee wear one?

Kelli Deaton

2022-05

Ashley makes my day whenever I have to get my prescription filled. She always has the sweetest smile on her face and she radiates joy. She is the best pharmacist Walgreens has ever had ❤️

Chase McCormick

2019-05

Chase McCormick is so sweet and helped me find what I was looking for at the front even though he couldn't move!! He made my day even though I was struggling with my AC at home!! Thanks chase you make my shopping interesting and exciting at this store!!

Cristy Tayloe

2023-08

Closed because of a power outage and they clearly have power. Maybe they all wanted an extra day off

Stephanie Cochran

2024-04

Always fast and helpful

Victor Robertson

2023-10

Drive thru, nice attendant, decent speed at drive thru.

Lisa Harkins

2016-05

Outstanding service, they go way out of their way to help you and get your prescriptions as fast as possible. Always smiling and friendly.

Samuel Kent

2018-05

I always walk in for the pharmacy needs. The folks inside are friendly and helpful. It's the best Walgreen's staff in Birmingham.

Stephanie Easterling

2021-05

I love this Walgreens. The employees are always so friendly and knowledgeable.. Customer service is excellent.

TM Srl

2024-02

Slow!!!!

Hewy NoSleep

2018-05

Great location near everything and connects to bank.

annabug bug

2020-05

over payed mestrongly disappointed...

Sheridan P

2016-05

No one answers the phone in any dept.! Understaffed.

Stephanie Kelley

2023-05

Pharmacy is horrible here!

Lt Dan

2018-05

Good friendly service

lyndsey dkhili

2020-05

Superb customer service.