3.9 (3861)
11697 US-431, Guntersville, AL 35976
(256) 878-0685
walmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rooster
2024-05
I hate this place!!! The lack of customer service is incredible. The prices keep creeping up. You can't get anyone to answer the phone while you're in the store trying to find an associate. And when you do find one, they are pushing a cart and say they can't help you. They want you to self check out, but then don't trust you're being honest about what you bought. Ive hated Wal-Mart's for a long time. I wish management would do anything.
Shelly Sanders
2024-02
I am truly sick of this location. First thing is this location does not have the same products of other locations….2nd part is the people are rude……reason 3 if you work the Spark app & your not tipping the employees then they will skip you (multiple drivers are reporting bc the employees have friends & family members working the same job which I have an attorney blowing my phone up about filing a claim which is tempting but I chose to move on ) infact I believe Colorado drivers are suing right now. I have stopped shopping here for bow on bc the only to hit a corporation is to remove your support! Just the staff at this location is filled with majority poor individuals. And as far as the elderly people I help care for, I will burn my gas to never return to this location!
Randolph McArthur
2024-02
It's improved. I guess not being open 24 hours a day has helped. I've actually found registers open with humans to actually check you out and the auto department has been way faster.
Lyndsay Mcclendon
2024-04
I went in Guntersville Al walmart today just as I do every week sometimes multiple times and as I was finishing up scanning my $213 worth of groceries and birthday gifts for my granddaughter because I am giving her a bday party today, I had 2 items left to scan when 3 of your employees came over and started going through my bags which is fine, but what isn't is they proceeded to cancel my transaction and said they had to re-ring all of my stuff even though I had nothing wrong and had given them no reason to treat me like this and humiliate me. The only reason I could think of is because I was purchasing a few barbie sets and a few other toys for my granddaughters birthday but the last time I checked that is the reason you sell these things in the first place!! Second if they don't trust your loyal good paying customers to go through the self check out then GET RID OF THEM AND MAKE YOUR EMPLOYEES DO SOMETHING OTHER THAN PROFILE AND MIS-JUDGE CUSTOMERS!! Everytime I go in this store you can't get anyone willing to help, they always have stuff blocking the isles and the employees are so rude! I will take my business to Foodcity where I am not treated like a criminal when I try to spend my hard earned money!!
Elmo Duncan
2024-01
I really appreciate these Walmart workers. They need a turkey and ham for Christmas ⛄. They have been so good to me 😊 maybe they will be able to get a raise vacation with pay and a ham and turkey. Thanks for your incredible support Walmart. Merry Christmas and a happy New year.i thank the world of y'all. Thanks again 😊
Tee Tee
2024-04
Do not order cheese from the deli at Guntersville Walmart on line. You seldom receive the correct cheese and if you do, it's so broken up, that you have to piece it together to make a grilled cheese or sandwich, no matter how many times you call. Try the boaz store, apparently they train their associates to cut it correctly and put wax paper in between
Lauren B
2024-04
Walmart needs to stop adding self check out lanes. There is a huge line and 2 registers open. Tons of employees are walking around doing pick up orders and running over the customers who are shopping. This is a horrible way to run the store.
Winston Barnett
2023-12
Something everyone needs to know!! If you order online and they receive your order, put a hold on your money and they run out of stock, have to cancel your order it will be days before you have access to your money again. So if you don’t have it to be tied up don’t order online
Kory Duquette
2024-03
Clean store. Great and friendly staff at the pharmacy. Vehicle Service center does a wonderful job! I have nothing against Walmart...I just don't like the big crowds. They do have everything you need. The pickup option is nice. Used it during the lockdown Era! Everyone was friendly and prompt! I go to Walmart only if I have too!
Maera
2024-04
Remodel is a joke. They shut 90% of registers down two hours early so they could polish the floors. Don't know why they didn't wait until closing; no one does their job on night shift there anyway.
Corley Black
2024-01
Always pretty busy but it's a quick go with all the self-checkouts and I wish that they were still open 24 hours like they used to be but they're not but till 11:00 I guess and the ecoATM is pretty cool too that things cool but it doesn't give the proper amount for things that aren't Samsung or iphone this time you come out better selling the device unless it's just completely blank and then they only give you a dollar but overall in general that this one's pretty Swift just busy
Jonathan Green
2024-01
Walmart is Pathetic The Managers and Employees are Nasty People Who Show That They Hate Their jobs and take it out on Customers. Store was Dirty Bathrooms were Disgusting No Buggies Available for Customers People were complaining and some even turned and walked out and left. Walmart is not what it once was. And Don't Fall for The Protection Plan or Plan on Returning Something if you take it home and it don't work or breaks They Do Not Have Customer Satisfaction or Back Products anymore.
T. N.
2024-04
03-19-2024 Tuesday nightA CONSTRUCTION WORKER WALKED IN FRONT OF THE DOORS ON THE GROCERY SIDE WHILE TRYING TO LIGHT HIS CIGARETTE⁉️🚬 I actually stopped with my shopping cart (in the cold) and waited for this dude.... AND his smoke...to get away from me❗ Some of us care about our health and take care of our bodies. This place needs visible security❗We stopped here tonight because of location convenience, just to grab a few necessities. I had forgotten how BAD this location was. Customers are rude, employees are rude (probably from dealing with the rude customers). Customers just shove their shopping carts into people that are in their way.They're remodeling this store but it won't solve the issues. The store feels unsafe and low class.Visited Sunday afternoon 09-03-2023 & I have to say this is the WORST Walmart experience I've ever had. Upon trying to enter, there was so much stuff crammed at the entrance/exit, that only one person could get through at a time. This has to be a FIRE HAZARD, right?? Also saw a lady on a scooter having trouble squeezing through the aisle, just to enter the store & some woman just standing in her way! Rude!!The grocery aisles are so narrow that you can't SEE the items to choose from & the customers were sooo rude & inconsiderate to other shoppers. I've never seen anything like this!! This was a Horrible experience. We grabbed a few things & went to another store nearby to finish our shopping. The customers here used their shopping carts like weapons! & they just ran all over the handicapped people ♿ What a disgrace to Guntersville!I highly do NOT recommend this Walmart location.The employees we encountered today....you know the ones watching us scan our items...were friendly.
Haley Drummond
2024-04
Clean, updated store!
carl ray
2023-12
I'm disabled and the "smart carts" were not charged and two were not even operational. I ALWAYS plug up any cart I use. Someone should be responsible for checking this and removing any that are not operational.
bigthinkstudio
2024-04
Best place for quick shopping for basic essentials. Milk, bread, eggs, baking goods and large cat and dog food.
Dakota “Koty” Jones
2023-07
Hate this store the secret shoppers are rude the customer service is rude and they never got what I need stocked
S Perry
2024-01
Seems a bit outdated in the grocery department. Found everything needed. A young lady restocking on the bread aisle was extremely helpful relocating their Sam's Choice 12ct dinner rolls.
Ruth Lett
2024-01
Where to buy a few groceries in something to drink and they were quick and helpful if we couldn't find something and we were in line very long to check out nice place
K R
2024-01
The employees are always either stocking while it's the busiest, with things in front or blocking the isles. And never enough help at check out.
Martha
2024-04
People check their selves out and prices going higher and higher. Walmart is making a killing by getting customers to do what they would have to pay employees to do. Wake up people
Jacky Mashburn
2024-02
About a battery with a 3-year warranty on it for my Jeep.Today's weather was dead would not charge.I would not recommend buying batteries from Walmart.
Delia Childress
2023-05
Ordered the paw patrol costume last night and picked it up few minutes ago curbside!! I love shopping 🛍 like that it makes my day soooo much easier and less stressful!!!
April Thomas
2023-11
Love Walmart but it really irritates me when your in there and they close at 11pm and 20 ppl come back to back saying u got 15 min 10 mins 5 mins mam 200 ppl already told us this and we know this and we know how too tell time they are JUST VERY VERY RUDE TREAT YOUR CUSTOMERS LIKE YOU WOULD WANNA BE TREATED IS ALL I GOTTA SAY AND ALSO YALL NEED TO GO BACK TO BEING OPEN 24/7 YOU WOULDN'T HAVE SO MANY COMPLAINTS FROM CUSTOMERS IF YOU DID SND ITD BE SO MUCH BETTER AND Y'ALL WOULD ALSO 100% MAKE ALOT MORE MONEY THIS IS MY OPINION SO DIFFERENT PPL HAVE DIFFERENT OPINIONS NOT TRYING TO BE RUDE OR ANYTHING JUST STATING MY OPINION THANKS
Steven Mullins
2024-03
You can get in and get out fast there nice people working there friendly peeps
Jennifer L. Blevins
2023-12
Nice store, & employees, but there seems to be a lot of shady characters that hang around the parking lot. They definitely need more lighting & security
Lauren Baswell
2023-11
This place has a much better food selection than Arab. I usually go to Publix when I'm shopping on this town but I'll go to this Walmart to get whatever Publix doesn't carry. Never had a bad experience here.
Lisa Burke
2023-11
Super rude people who obviously hate their job and don't want to tend to customers. No matter how nice I was the woman in Automotive was rude rude rude. Sorry to interrupt your standing there doing nothing
Lori Hook
2024-04
Yall are losing stars!! Lol there's no excuse for having very few registers open and forcing customers with less than 5 items to be stuck behind 6 other shoppers with overflowing buggies!!! Yall have become the worst walmart location in several counties!! Would it hurt yall to open a posted express lane again for shoppers with less than 5 items or less?? Come on now, do better
Shawn Swichtenberg
2024-01
Good place to get lost. Definitely one of the biggest Walmarts I have ever been in.
Monday | 6 AM-11 PM |
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Tuesday | 6 AM-11 PM |
Wednesday | 6 AM-11 PM |
Thursday | 6 AM-11 PM |
Friday | 6 AM-11 PM |
Saturday | 6 AM-11 PM |
Sunday | 6 AM-11 PM |
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