4 (269)
200 Dekalb Plaza Blvd, Fort Payne, AL 35967
(256) 304-5989
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Donnie Hamilton
2023-12
The staff enjoys helping customer.The store is always clean and organized.
Devi Black
2023-07
This store has no bath room 00943The cashiers were rude one was a young girl and the other cashier was an older, the older cashier was playing on her phone she has a real bad attitude has no customer service what so ever. I am 60 and I have worked in retail sales owned my on businesses and a nurse taking care of patients but but never have I encountered a store mine this!!!!I will never return!!!! I also shop a lot of dollar generals love theBut not this one!!!!
Richard Hartline
2017-05
I like Dollar General. I would have given more stars except for the amount of clutter at the store. Of course, they are trying to make as much stuff available as they can, but the result is that some things are harder to find.
Traci Ford
2021-05
Good place to shop, but aisles need to be clear for people with walkers, wheelchairs, or disabilities to be able to walk through without worrying about tripping and falling. Otherwise, I would give a higher rating!!! Great customer service though!!!
Blake Hicks
2018-05
Pros:1. The staff is always friendly and professional enough for the position.2. It has a fair selection of merchandise3. The prices are exactly what you would expect from a Dollar General.Cons:1. They seem to be understaffed based on the foot traffic the store receives. Because of this there are long lines frequently.2. They have a substantially smaller selection of goods than other Dollar Generals in the area.3. The manager will consistently stand around doing nothing while there is a line of eight or more people waiting to be checked out with only one register open.4. People frequently solicit outside of this location and it is very annoying that they allow it
Chris Lee
2020-05
Good selection of products, however the name of store is very misleading. More often than most the products cost more than $1. With that being said there appears to be an unwritten dress code of shoppers who wear pajamas and flip flops. If time is not a factor or you dont mind waiting in line for the one person on cashier duty to check you out than this place should exceed your expectations.
Lori Etenburn
2019-05
I have never been more disgusted in my life than on this day. I was cashing out one of my two buggys and seen a at general Employee on the floort with a hammer annihilating these poor air freshener. I mean pieces were going to the left, pieces were going to the right and she even managed to hit her own hand once. I asked her what on earth is going on and they explained to me that the manager makes them destroy all items that are discontinued or items that have pennies out (items that went down to 1cents). The employees also told me that they feel bad when they have to cut up socks and clothes with scissors. WHAT? ?!!? YOUVE GOT TO BE KIDDING ME! of all the local charities that socks and clothes could go to and this store is destroying them on purpose because a manager doesn't want an item go to a penny. (This is why dumpster diving started). He or she should be ashamed of themselves. Simply pathetic! The writers on the other hand were super friendly and one even help me push a buggy to the car since I bought two buggies full
Steve G
2019-05
I arrived at the ft Payne store at 8:49pm on Saturday night and they locked the door as I walked up. I'm getting more and more dissatisfied with this chain of poor quality service. Wal-Mart has much better service.
Jeffery Deerman
2021-05
This particular dollar store is doing there part to combat covid. They leave the front door open to stop people from touching where an infected person might have touched. They also have signs posted at the door in both English and Spanish that states the governor's mask order is in effect and to please wear a mask. They have mask for sale at the register. As well as hand sanitizer.
Martha Leverett
2020-05
The vendors need to do a better job of checking dates. I found tortilla shells that went out of date almost 2 months ago . It wouldn't hurt if a sales associate would check too.
rayeann Helms
2020-05
The employees after 3pm need to learn to be nicer you should not take it out the customer's had no problems until recently
Mary Mackey
2019-05
Loved getting the Blue Dot savings. I'm trying to put the App on my phone that will let me know when this Dollar general has the Blue Dot sales.Cant seem to get it.
Debi Nolan
2019-05
I was happy with the fan merchandise they carried for my favorite college football team. The store was clean and the cashier was pleasant.
Matthew Akers
2021-05
Their employees are nice and helpful if needed. The store is a disastrous mess. Dirty and messy.
Pamela “Pj” Clark
2020-05
Very clean and polite. Have all kinds of stuff wether it's crafts clothes or food! Great selection
Jeff Clark
2021-05
Older store that could use a remodel. Very large selection for a dollar store. It could be easier to check out though. Over all not bad.
Donna Johnson (harleyhoney)
2021-05
They were extremely curtieous. Everything was very easy to find. And the store was very clean
Bamabrute85
2019-05
Don't go in here if you're in a hurry. They always have 1 register going and the line is longer than it is as Wal-Mart during rush hour.
Robin Cook Eberhart
2019-05
Very nice cashier but had to ask 3 times ABOUT water on sale before she stopped talking to come worker that was not even on the clock
Bobbie J McLaren
2019-05
They had everything I needed and more. The crew were both friendly and helpful.
Denie Bridges
2019-05
The staff at "my" store is always so friendly and helpful.
Jason Whitney
2018-05
Staff is friendly and helpful. Clean store. Great location
Jimmy Caves
2021-05
You either go to Dollar Stores or Walmarts sometime during the month. Good prices and great selection.
Jimmie Sheeran
2019-05
Great employees always cheerful and willing to help.
Jessica Mincey
2019-05
I shop at Dollar General at least 2 times a week.I seem to find everything I need from food to personal products.
Sonja Hurst
2021-05
The store needed to be stocked shelves were looked ravaged
sara yeadon
2019-05
Best place to go if need something and you don't leave far from one
Charles Dean
2020-05
Well stocked but very narrow aisles.
Sharon Mooneyham
2021-05
The cashier was very rude.Will not go back to that one.
Ricky Dutton
2020-05
I am able to find what I need and like it's location
Monday | 8 AM-9 PM |
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Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 8 AM-9 PM |
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