Paris Ace Elberta

Christina Mason

2024-03

Edit- you wrote your response to make it look like you were going to help and then never contacted me back. So thank you for that.When I went in the store to buy something I had no less than 3 people trying to help me in the span of 5 minutes. So points for that. However, I bought something and ended up not needing it. Unfortunately the shopping bag that had the receipt got thrown away. I asked if I could return it and was told no. I felt the cashier and the manager (who I didn’t even ask to speak to) were kind of short with me. The item was an unopened drawer slide and maybe $15. I do find it interesting that the guy helping me pick it out said I could return it even if it was opened just make sure to tape it up nicely and never said “make sure you have your receipt”. Most stores would accept such a return even if just for store credit. I won’t be shopping here any more.

Bob W

2023-12

Service is always great. Very helpful with diy projects. Took a leaking hose bib to them and all it needed was a .65 part. Out the door.

Bob Wagner

2023-12

Went there today to fill a 30 lb Propane bottle. After filling I was told the bottle took 9.4 gallons...thinking about it on the way home, I remember from my time pumping propane ( summer 2022) that a 30 lb propane bottle 7 gallons, 7.4 when venting. So how did they get 9.4 gallons into a 7.4 propane bottle? They didnt....they ripped me off for 2 gallons.... we certainly won't be going into Paris Ace Hardware. Oh by the way, we called the store and was told " maybe our machine isn't calculating right" WHAT? so just let it go, don't check to see if it's calibrated, after all the difference is in your favor. When calling the store, they did offer to refund the difference, but hell...thats a 20 mile round trip. The employees have terrible attitudes, its obvious they hate customers....STAY AWAY FROM PARIS ACE HARDWARE IN SOUTH ALABAMA!!!

Larry Langley

2024-03

Always have what I need. Very helpful folks.

Lizzy Newberry

2023-08

Everyone there is super helpful & i get asked by every employee if i need help with anything! They make sure you get exactly what you need & everything for it! love the staff!!

Jamison Cochran

2023-05

Very helpful and friendly. Inhad a guy there spend over 30 minutes with me helping me find the correct fittings. I really enjoy going here for all my hardware needs. The people are great.

Bob Rutledge

2021-05

Believe It or not, Paris Ace hardware in Elberta Alabama has a great selection for both the homeowner and contractors. The prices are very competitive. The convenience can't be beat.

Michael

2023-11

Excellent experience. Had exactly what I needed. Very helpful.

Tim Chapman

2023-09

Great store, awesome selection. Smells like old time hardware store! My go to from now on.

Que J.

2022-05

I’m so glad that I went to this store! I was helped by a very knowledgeable guy that was very patient and he actually was able to fix my light fixture that was originally assembled incorrectly. I will definitely shop at this store again. The Big Box stores have nothing on customer service compared to ACE!

Lindsey

2023-05

This store is always helpful, but today they went above and beyond! Thank you Bill and Jennifer for fixing my keys!!!! They saved me so much time and money! I am so happy I decided to stop in, I couldn’t be happier! Thank y’all so much.

Kim Conti

2023-05

Very clean an helpful staff. They go out their way to assist an I am glad as I needed help in home repair!

harold bailey

2023-05

I am in the store often. They have become my go to place. Their prices are very competitive. No waiting around to get help, they are committed with terrific personalities. Home town friendly staff. I can't rave enough about the employees

Derek Plato

2023-10

Extremely helpful. Great customer service.

marian fischer

2023-05

I love going through these Ace Hardware stores. They run a bit higher for stuff in other stores. But they have items you have a hard finding elsewhere. Love it

Mr. Foot

2021-05

People are super nice. They had what I was in need of. Local, so I didn't have to go to Lowe's. No wild elephants running around, so safe enough to take children.

Abby D Brill

2023-11

Great little place. Great staff.

Tracey

2020-05

This is the best ace around. Went to the one on 98 in Pensacola and the lady wouldn’t sell me the paint I wanted because the computer told her I needed a different base but the computer wasn’t buying it and she denied letting me buy it. So I went to elberta store, I’ve been there before and it’s the only one I’ll go back to. Staff is amazingly friendly and helpful. They have what you’re looking for and will help you every step of the way.

Thomas Welch

2022-05

Always have someone available to help you. Very friendly and respectful people I enjoy doing business with them.

gpriceco price

2020-05

Extremely helpful in solving plumbing adapters needed to adapt new faucet and existing reverse osmosis system. Thanks so much. Staff nice and polite, very knowledgeable with combined experience pepole working at ACE.

Doug F Frank

2020-05

I have never seen a business that had this many employees, where every single one is super friendly and helpful. I now use this store as my primary for what I need. I highly recommend this business to Elberta. We are very fortunate to have a business like this and Davis Auto Parts come to Elberta.

Triquetra

2022-05

Great visit. Had exactly what I needed and the staff was very friendly. Even had a staff member go out of his way to explain how to use the product.

Mindy Nobles

2022-05

Always a pleasure to deal with the people at ace in Elberta alabama they know how to greet you even if you go there several times a day and a great knowledge of there product and will lead you to whatever you are looking for My opinion of ace in Elberta I cannot say enough about the people from the manager to each employee A great team. Tommy Krehling a very satisfied customer.

James Lavelle

2023-05

If you depend on Ace, as I do, this is a great one, great location and staff. The store is huge and well stocked.

Daniel Botts

2023-09

I love the customer service here. I am greeted as I walk through the door. Always helped if needed and so far they have what I was looking for.

Alexander “Ray” Williams

2020-05

Ace is definitely the place! If you can't find what you need, don't like making multiple trips, or just prefer a higher level of customer service in an atmosphere dedicated to fulfilling your needs, Paris Ace hardware in any of their locations is by far the only store you will need to get the job done! Thanks again for having my specialty keys in stock and the templates available! Saved me a 1 hour drive and $20, can't beat that!

Julie Sinko

2020-05

I I know most of the employees and they know me. It's always so friendly and a lot of fun. You always feel warm and welcome. They're my Hardware family. Hi everybody👋

Octavia Bruhn

2021-05

Very good customer service. Greeted when I walked in and immediately directed to the department that could help me. Great service! Good job!

Why Me

2020-05

Fantastic customer service. The young lady running the key machine area was a breath of fresh air. All of the employees there were more than eager to assist you.

Bob Scidmore

2022-05

Nice store. True old fashioned hardware store. Drove 10 miles and went right passed Home Depot and Lowe's to get there.