Dillard's

Travis Brown

2024-03

When I got Dillard's it was a couple of people in the Big and Tall Section. I'm a Black man, there was one other Black man in the area for a few minutes and one White guy and maybe his girlfriend or wife was all shopping in thus area. So, I noticed the female Salesperson kept asking if I needed help who just happened to be White. So, this kind of went on for a while. I don't mind a little attention when I'm shopping but when I let you know that I'll need some help. Shortly after that, the Security guard shows up and posts up right where he watched everything I was doing. While pretending to be on his phone when he might have been recording me for all I know, but instead of leaving. I finished my shopping but when I went to the Colgne section, where there were three Black employees... I was treated with respect, not followed around until I needed assistance. Thanks to Jasmine, which was an Angel the entire time I was there. Thank you so much, Jasmine, in the Beauty Section for making me feel like a customer, not a criminal. Keep up the great work, Jasmine. Dillard's, this is 2024. Stop it with Racial profiling! WOW!!! And the only reason reason you get 4 Stars is because of Jasmine.

India Garrett

2024-04

I couldn't be more satisfied with the women who helped me yesterday. Mrs Beverly and Suzette, both went above and beyond to help me look for a prom dress yesterday. Top line customer service. 💯

Sheila Tiner

2024-03

I just started shopping here 6 months ago. I really enjoy it! We bought my young granddaughters some dressy dresses a couple of weeks ago. The clothes are very fashionable!!

Jennifer Lolley

2024-02

Huslana waited on us. We were trying to get the groom fitted. When she came over to help she took charge and made it happen! She knew exactly what to pick out and sized up the groom well. She just made the process so much easier! She was FABULOUS!

Angie Alexander

2024-04

Prom dress shopping went smoothly. They had a great selection of dresses to choose from and very helpful associates for shoes and accessories.

fayfaye rune

2024-02

Dillard's at Wiregrass Commons Mall in Dothan is our favorite place for many of our personal and gifting needs. Especially for gifts of fine fragrances, skin care products, makeup, and watches. Kaneisha and the other associates in the fragrance department have always gone above and beyond. She takes time to help us find the perfect fragrance or skin care products for each person we are looking for. She even goes out of her way to remember the preferred fragrances of our daughters and when their birthdays are. The lovely ladies at the watch counter are absolutely equally as helpful, especially Mrs. Juanita. Our son receives the most helpful service in the purse department when shopping for his sisters and I as well. Overall I would highly recommend this location for your personal and gifting needs. There are always very sweet and helpful associates around if you need help finding the perfect item.

Michelle Shannon

2024-02

Had an unforgettable evening with my granddaughter here shopping...just us two girls! The selection was exceptional, the service was first rate and prices were perfect!

Sheila West

2024-01

I never really liked this place much. It is too expensive for common brand name items, Dillard's has rude employees, excessive stares by rude employees, over-priced merchandise, a bad variety of shoes, exits that are not visibly seen for each enter/exit doorway, expensive items displayed to market over priced merchandise, and not to mention a rude neighbor who shared the same last name.

Bo Ward

2023-05

Great customer service in the women's department. Purchased a Calvin Klein business suit for my girlfriend birthday gift on the 6th of December.

Hiram Taylor

2024-04

Usually out of my price range but the after season sales that happen in February and the very first of March are really terriffic.

Jozsie Nagy

2024-02

Dillard's is amazing their dresses are beautiful and there's a wonderful woman named Debbie there who loves to help everybody she's one of the nicest people that work there

Anissa Taylor

2024-01

They have very good bras. I'm full figured and this is where I get mines from. Their long lasting.

Debra Riley

2023-10

I worked there for almost 8 years. I quit in 2015. It's the only place I shop for dresses for special occasions. I purchased a gown for my Granddaughter's wedding. It's a perfect fit.

Sandy Gainey

2023-10

Nice products and good supply. Prices are high so get out your checkbook but I found some reasonable deals today and was satisfied with my purchases.

Renae Anderson

2024-04

Helpful when taking care of ourselves! No staff🤷🏼‍♀️

Sherri Jones

2023-11

Eric in the bridal department is wonderful! He's very helpful and patient. Super nice guy.

KDawna S.

2024-04

Great customer service in all departments that I visited.

Ron Hearns

2024-03

Great 👍 place to shop hands down

Barbara Koonce

2024-01

Never shopping there again couldn't get any help !!!

jay campbell

2020-05

Walked in to the center where cosmetic are saw about 6 to 8 ladies that worked there. All hidden in a circle chatting. Not the first one helping a customer or willing to even acknowledge that we were there . Now the place was not busy, but my wife and I were there to pick up some items for Christmas. The one sales lady that did help us and was not part of the huddle was very helpful and nice. Thanks Lisa

Christie Bacon

2020-05

Was looking for a gift for my daughter and found just what I was looking for. They always carry the best brands and styles. Prices can be a little high but I don't mind shopping the clearance racks for the best deals. Staff was very helpful and greeted me right away. Will definitely keep shopping with this company. For now they seem to be sticking around unlike many other brick and mortar stores.

Danny Wilson

2023-05

Great people, very bright and ready to help, one young lady went the mail and took my Mom and I to the exact place we needed to be and made sure we were happy, I would recommend this store.

angnbama

2019-05

Great choices. Always love a great sale! Employees attentive and helpful.

Hillory Hudson

2024-03

Good sale on. 65% off.

Karen Burch

2023-05

Suzette was instrumental in helping to find the perfect petite dresses for my stepdaughter Erin. The sweet lady in the women's shoe dept. Also helped me find the size in children's shoes. Thank yall so much!! Love Dillards!!

Cathy Solis

2023-07

The personnel here in EVERY DEPARTMENT deserve 5 stars! They are kind & courteous.I have shopped at Dillard's stores all over the U.S. I love the great products & services!Michael Kors is my favorite!There have recently been some great improvements at this location, especially concerning the drywall & carpets.My family & I are looking forward to seeing the continuing upgrades.

Candice Johnson

2022-05

Awesome! Errick Kay was so helpful in finding what I need and he is always posting good deals and limited stock items on Facebook which is pretty great. He was willing to stay late to help me and was not bothered one bit. As long as he is employed there, this is my favorite place to shop.

Lois Huff

2019-05

No help!! Told to go over to 2 departments and maybe someone there could help me! This was said by the person in customer service !! I wanted help in bedding . I found a table runner with no price. Price could not be found by help. No sale! With down to hand bags. Found a bag that was by Patricia Nash, that I bought. The lady in that department is always very helpful. The store is very much in need of more help! It easier to shop online. I have always liked Dillard's, but you can't run a store with such a small staff. One person trying to work three departments! It is asking to much!! This is happening in a lot of stores.There again no help in the Christmas department,it was beautiful! No sales help! As for me, online is looking better for Christmas .

Veronica Lettinhand

2023-11

It took longer to find someone to check me out than it did to find a dress!

Pia Vanheyste

2023-05

Friendly staff in all. Good merchandise. Upper management obviously does not care about this location as the store is way beyond remodel. Carpet has stains from yesteryear...