Walgreens

R R

2023-12

What a horrible pharmacy. The store employees are nice, but when you go to the back , to the pharmacy, watch out. The head pharmacist mark has a bad attitude and does not seem to know much about a lot of the medications. I have been using Walgreens for years, but enough is enough, time to move on to a business that cares about people.

Jennifer Reynolds

2023-11

Very very rude. Late in opening the pharmacy. The lady seemed mad she was at work. I've never been spoken to in the way she sarcastically spoke to me. She told me no pharmacy no where could fill my med in under a couple of hours. I told her I had never had to wait that long and she popped off with more sarcasm that my previous pharmacy must have been really really good. I told her thank you and I left. I went to cvs and my med was filled in 20 minutes. They were kind and courteous. I switched pharmacies that day. Corporate should be aware of how their workers talk to people. I was in there the other day and a couple were spoken to very rudely as well. They were not happy about it at all and said they were going to leave the pharmacy and go somewhere else. Sad this is a common occurrence. I worked in customer service for over 20 years and would never talk to customers the way I was spoken to. I realize they have a hard job but being rude and sarcastic, attempting to make your customers feel less then, is simply uncalled for. I will never go back there.

Terri Anders

2023-11

2 hours to fill 2 prescriptions. I normally use a different pharmacy and have never waited more than 20-30 mins and rarely was it ever that long. However, after hours I chose Walgreens. I dropped off scripts and the girl said give them an hour. I go to a couple stores and go get food to kill an hour. I check back on meds and she says they are still not ready. I sit in parking lot another hour. I go back through drive through and she says they are still working on it. I and frustrated but I’m nice and ask for my prescriptions back so I can take to my pharmacy the next morning. She walks away and comes back and says they are working on my stuff at that moment. I told her fine, I was not moving from the drive through window until I had meds or prescriptions back. Miraculously, within 2 minutes I had all meds ready. I paid and left. Never again.

Dixie Ana

2023-05

DO NOT USE THIS PHARMACY!!! My doctor called in three prescriptions for me, I go to pick them up and I only have two. NO ONE at the pharmacy said a word about the third one until I called and their response was; insurance didn't cover it so we didn't fill it!! HELLO doctors do not prescribed antibiotics without a REASON.. COMMON SENSE WALGREENS PHARMACY. YOU pick up the phone call the customer and ASK them if they would like their non covered medication filled not just pretend it never existed unless asked. Also don't make the customer wait an additional hour for the lack of a common courtesy phone call.

Candy Bein

2022-05

The pharmacy staff is terrible! Today, I finally had enough of the cashier, Penny, and spoke with a manager. Penny has been rude for the last 4 months. If you don't like your job, you shouldn't be there. You wouldn't have a job without customers. From now on, I will refuse service from Penny whenever she is there. I am almost tempted to change pharmacies completely. If it wasn't for the preauthorization on my husband's much needed heart medication, I would have already changed. I am sure even Wal-Mart Pharmacy treats their customers with more respect. I may even contact corporate if this pattern continues with Penny. The service is so bad that I remembered her name specifically to avoid her in the future.Yet another issue with this location yesterday, August 6, 2032,. This time they failed to order or fill medications, but called us to tell us they were ready. How are they ready if you never ordered them? We went to pick them up to discover they never ordered or filled any of them. We will change pharmacies. Also the man working the window acted like we couldn't afford to pay out of pocket for the medicine since it was around $650 for one heart medication. We have some insurance issues due to a job change, but we prepared for this. This is by far the worse pharmacy and staff I have ever dealt with. If it was possible to give a zero star, I would!

Robin West

2022-05

I changed from CVS to Walgreens because I was tired of them either being out of my medication or treating me like an addict for the medications I am PRESCRIBED and need, just like anyone else. I was really impressed at first with this pharmacy, but they messed up my prescription this time to the point I had to get my doctor to resend a brand new prescription, and then they were OUT OF STOCK. It makes me think they obviously were trying to put off filling my medication by making me feel like I shouldn’t have run out, just because they would only have it in stock today.It is unacceptable for someone to run out of a medication they take every morning at 5 a.m. due to a pharmacy failing to inform that patient so they can make a plan with their provider. I don’t care what the medication is. I had to take a sick day from work because of this. I am extremely dissatisfied and disappointed.Edit to add: they still don’t have it and nobody called me again. So it’s too late in the day for my provider to call in a new prescription to a different pharmacy. Thanks again Walgreens 👍🏻

Sara Wilson

2023-05

I called to fill medications that I knew I had to refill. Makayla answered the phone and said she would get them refilled for me but told me that I had a list of other medications that also could be refilled. I was confused and asked if she could tell me the other medications. She then told me that she did not have time to do that and that it was not her job to do that. She huffed and puffed and did not act professional nor friendly over the phone. As a patient, I have the right to know what is on my record and I’m quite aware that it is there service to me as a patient to make sure that I get all of my medications. I then called back and another lady answered that was much more kind. I asked her to print off a list of my medications that could be refilled and she asked me to come in. I go to the consultation window and she was very nice and helped me go through my medications. However, I had asked Makayla for a certain medication to be filled but I find out in store speaking to the other lady during the consultation that there were two of the medications that were the same but in different doses. They were filling the wrong dose of the medication so I asked her to change it and she did. However, I did not know that there were two different doses of the same medication and Makayla who, “didn’t have time” did not notify me of this nor ask me which one that needed to be filled and instead just filled the wrong one. I would give a one star based on Makayla’s actions but the other lady did help me and took the time to go over everything in store. Overall, this situation was very frustrating to me and I do not recommend speaking to Makayla. I recommend speaking to someone who will take the time and effort with you as a patient because IT IS their job to do so.

Amber Kenney

2019-05

My family and I have been customers at Walgreen's for years. Never have I ever encountered such horrible customer service like I have lately. Having a business of my own, I know how important customer service is. I asked the horribly rude man at the drive thru who was over the pharmacy. He didn't answer, but handed the phone off instead. I spoke with the pharmacist in charge but all he said was okay. Very disappointing. I suppose Walgreen's has grown too big for their britches. My family business will go elsewhere.

Mike Lynch

2022-05

I went in for a covid booster, and filled out the form. The woman behind the counter tells me "we don't do Moderna." She takes my paper and wads it up -- the FDA and Walgreens has stated that they will mix doses. I don't think I've ever had an employee of any business be this hateful and rude to me. This type of nonsense has no place anywhere. Never setting foot in there again.

Alisha Fulenwider

2022-05

Crystal B, has excellent customer service skills. She was kind, patient and proficient. Thank you, Walgreens for your excellent customer service skilled employees.

Joe and Angela Eustice

2019-05

I had a few coupons and they matched what I bought . Anyhow the manger was a very unprofessional and said " Walgreens is getting strict on the coupon policy... I'm not an extreme couponier I just wanted to use the coupons I clipped out of Sunday paper ... I left the store with nothing. And the sales rep Omg you can tell her and the manager didn't get along . The worst Walgreens I ever been in .

Selia Gamble

2022-05

Ordered meds to be delivered. They were delivered to wrong house and my number was never called to verify delivery location as on their instructions. Door Dash was the delivery person. A neighbor, whose lives several houses away, brought them the next day. They were delivered to the wrong house.

Laurie Grimes

2023-05

We used to drive-through but the pharmacist was very nice and polite and left us knew what was going on and how long it would take.

Alicia Basinger

2023-05

Your employee Kai Whicker has been stealing things such as batteries, flashlights, books, and makeup for a long time. He has told me that he knows where the cameras are and he won’t get caught.

Maurice Korshak

2018-05

This is the best pharmacy and store. They are always super friendly and polite. They go the extra mile to make sure we were happy and have a clean well stocked store.

Donald Wood

2024-04

Everything that I desired was right there

Yolanda Collins

2021-05

There are certain beauty products that I buy here. I find Walgreens a bit pricey. This store is never crowded and always nice and clean.

Cory Smithson

2017-05

Always a great experience fast. Helpful. And nice employees. Rona Goodwin is a great associate and has excellent knowledge of the store.

Jon Grigsby

2017-05

My pharmacy of choice. Always fast service and straight answers to any questions. I always pick up a bag of cocoa almonds. Good stuff.

Shane Pitts

2020-05

Cashier Connie very rude I just left went to CVS to buy my emergen c she had it on table by register but told you to step back when went to get it was to close if she feels that way maybe should not work around public won’t be back

Abby Myrex

2020-05

Always only have enough to partially fill insulin my husbands prescriptions. Unable to answer questions or give explanations.

Scott Boyd

2022-05

Good store experience. A little slow at prescription pick up and front check out.

Nick Hart

2023-05

I waited at the counter for 10 minutes. Nobody came and I couldn't buy anything

sava gvero

2019-05

This Walgreen is the absolute best..Especially the people in the pharmacy.So professional and helpful !

Fran Gaudsmith

2021-05

Rude, condescending pharmacy staff. I am visiting; if I lived here this would be my last choice for a pharmacy.

Heather Layton

2017-05

Some of the pharmacy staff are so rude! Has happened on more than 1 occasion.

Zeta Smiles

2015-05

I love this store and most of the staff is very friendly and willing to point you in the right direction.

Patsy Mickle

2021-05

Always fast and courteous service. It’s a pleasure to shop here

Teresa Williams

2023-06

Great prices awesome people

Tommy Gunn

2018-05

Easy return. Friendly staff. I like doing business here.