Creola Ace Hardware & Lumber

Austin Jarvis

2024-03

Bought a mitersaw online with a 15 minute pickup in store time.They are holding my product for 24hrs after they have received full payment. Trash customer service, everybody in store was rude.If I could give 0 stars I would, do not recommend shopping here.

Jean Shirah

2023-05

This is my second home. Staff always courteous and helpful. Pretty good selection of whatever you might need for any repair. Also for new construction...got everything I needed to build this

Mike Young

2024-02

Has hard to find items, excellent service,, affordable prices

Paul LePiane

2018-05

They have 40 feet of nuts bolts and other hardware, seems to be well organized.

Conner Davis

2022-05

Friendly and helpful staff. The indoor staff knew where everything was in the store the out door staff loaded everything for me without me asking for help. I wish I could give them 6 stars.

T C

2022-05

Not a very friendly staff. My five year old son and I walked in the door and received no greeting. I am a dark skinned individual. A lighter colored man immediately walked in behind us, and he received a loud, “Hello, how are you?” This is the second time I have been ignored in their establishment, while others are greeted and offered help. I’m very disappointed, as this is the closest hardware store to my home.

PoorWhite Trash444

2023-05

The prices were great on paint. The girl who mixed it was super nice. Store was neat and clean.

Dwayne Cusick

2023-05

Great place. Always has everything I need. And if not they have let me know where I could find it. Great staff

Angie Perry

2018-05

They were one very few locations that were even open. The staff was kind and friendly and best of all everything we needed was there. Even though the conditions outside were frigid and thawing, the atmosphere inside was warm and comfy. That you Ace Hardware Creola for making our experience amazing.

Robert Dorman

2018-05

I’m giving them a one because that’s the lowest that I can give. This was the poorest experience I have ever had in an ace hardware. They have sold equipment that does not work right and refused to take it back and inconvenience a customer to go to a shop to get it serviced. Then tried to explain that that is industry-standard which I must say is completely false. I will not nor will my company or employees ever shop at this location again. Piss poor service.

Bobby Ballard

2023-07

So helpful and nice with fair prices!

John Wilson

2018-05

My mother-in-law went there and bought for one beige and was going to use them for slats for her bed. She asked if they could cut the wood Farm and they told her they don't normally do that but to tell the guy outback what size she wanted and he would cut them for her. She gave him the size that she wanted and he started cutting.. this guy obviously has no idea how to read a tape measure because they're it into boards the same length and not one of those four boards are the size we ask for. I called the store to complain and was told once the boards were cut they would not take them back.. I argued that I didn't cut them they cut them wrong, her response was we don't cut boards... well obviously you do because you cut these if you weren't going to cut them right you should have just refused to cut them. So she had the manager call me back. I explained the situation to the manager and pretty much the manager has the same attitude sir we don't cut boards okay obviously you do you just don't cut them right.. so I asked her what we were going to do about it and she said nothing you bought the boards my guy said he cut them right a verified them with my mother-in-law before she left and she said they were fine.. trust me folks my mother-in-law would not have done that.. she assumed the guy was professional and we did not find out about the boys until we got home. The manager said she was not going to do anything so my question her was I have to eat $20 and throw these boards away because you're incompetent employee doesn't know how to read a tape measure? Her response was I don't hire employees to read tape measures I hire those guys to load Lumber.. as far as I'm concerned this place is a joke the employees are incompetent and the management doesn't seem to care. I guess when a dumbass runs the show that's how all the employees are...

Marsha Stivender

2023-05

I love this awesome place they have just about everything that you need

J Stringfellow

2021-05

Knowledgeable, Friendly Staff!!These Ladies.. yeah, i said, Ladies have got it going on!!! Do you wanna speak to the Man in Charge or The Woman that Runs the Show! They know their stuff there!

Clint Reid Sr

2021-05

Fantastic, can't beat the service you receive at this store, they help you find everything you need.

Norman Brown

2023-05

Good service on filling my propane bottle. Parking lot needs pot holes repaired. Good job repaving parking, thanks.

Belinda

2020-05

I lost my mom in Feb of 2019, my dad in 2007 for some reason this year the Christmas tree just would not stay up due to the wind. This was the 1st Christmas without my mom. I went to Creola Ace Hardware to get some rebar to help hold the Christmas tree up. They did not have the size I need But without a step the lady (I wish I had gotten her name) said we will cut me a piece. Then when they brought it to me she said just go fix your mom's tree. She made me cry and a bad time a little better, My mother loved Christmas lights. And with the help from all the people at Creola Ace Hardware my mother had the brightest Standing Tall Christmas tree there. I can not Thank you enough for your help and the kindness you showed me. I am a customer for life, alone with my brother and sister. Thank you again

Juan D

2022-05

Found what I needed to finish the job

Sam Tate

2023-11

Good place to shop.

Brian Moyer

2024-04

Watch out for Turtle!

Dena Smith

2023-06

Great selection. Reasonable prices.

Jamarcus Tolbert

2023-10

Wonderful service always.

Sarah Hadley

2023-05

Very helpful this time, and friendly. Great price on propane.

Bernard Jackson Jr

2021-05

I make it a point to buy all my building supplies from whichever community I am working in.This particular Hardware store is a one of a kind .

Rob Meyers

2020-05

Finest hardware that I ever experienced. They have some of everything and then more. So helpful and friendly.

Ricky Stechmann

2022-05

Convenient place for tools, hardware, lumber DIY supplies, and other. Friendly, helpful folks, reasonable prices.

Eric Bryant

2022-05

Super friendly staff and a well stocked store

Cathy Reid

2019-05

Verry helpful, greet you at the door . They go right to what you nees. 100% better than back in the day.

Jabe Fincher

2018-05

Good supply of products and very friendly staff.I'll be going back here.

Gwen Pugh

2020-05

Great service, I arrived at 4:53pm for Propane for my RV, and recieved SERVICE WITH A SMILE!