4.2 (439)
288 N Craft Hwy, Chickasaw, AL 36611
(251) 263-4927
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
scott reese
2023-12
Always a pretty clean store, aside from the stocking carts. All was fine til check out. Started out fine, inserted my chip, was waiting, asked about a couple of items on the counter as to whether they had 2 b bagged, and the attitude kicked in. Maybe she didn't mean it the way it came out, but all I heard was, "I'm waiting fo u 2 get yo other bags!" After that, no "have a nice evening" or anything! I said thank u and got no response whatsoever! So I believe the previous bag comment was intended as I heard it! Check the attitude! Customers basically pay your check!!***This review was a while back. More recently I've had to walk to this store due to my car not working, which means I've had to go here a lot! The current employees are great! Store is usually pretty well stocked, always clean. After the period of never knowing whether they were open or not, I think the issues have been taken care of, since I haven't seen or heard of any others in quite some time. Other than the prices usually being different from what's on the shelf tags, it's still a great, convenient place to shop! I sometimes just take pics of the tag of what I'm buying and just show them and they'll usually change it. This also keeps them from having to walk to the other side of the store to verify it, holding you and other customers up, causing friction and irritation between the 2. Enough said, this is my updated/edited review as of 11/23/2023. (The pic of the dog food is a price difference example. Rings up $2.00) ***
Brandi Jordan
2023-05
James one of the managers is sooo helpful and nice. He personally stopped stocking to get my favorite tea from the back of the store. I really appreciate him and think he deserves a raise ;)
roper85able
2019-05
Positive,Remodel looks great and layout very helpful. Staff is always nice and helpful.Negative,Parking lot beats my car all up. I really must have to go here or otherwise we try going somewhere else so we dont have to deal with parking lot. Sad but true.
elroy portis
2021-05
Way nicer than any other DG! Very nice lady named Sam had a smile and great personality. Restroom was spotless also. It shows the people at this store show pride!
Donna Booker
2020-05
Love the new remodeled store, and there's so much more to choice from. A bigger variety to choose from and way more organized. And I've had great service since Chasity the Manager took this store over. She's a great Manager and very customer friendly.
Ashley Wolford
2023-05
Employees are kind, however please update your hours. Hours list 8am- 10pm. On multiple occasions I have sat in my car until 9 am when the doors finally opened.
Jairus Cardwell
2019-05
The store is well stocked and clean. However, customer service here is awful.. i have never been to this store without a long wait... the WILL NOT open a second register for any reason. In fact, the other day had the manager actually walk from the front after clearly seeing the line was extremely backed up...
Karla Autrey
2017-05
I LOVE my Local DGIt's a great store and overall, clean and well stocked. Not a big staff turnover so you know everyone that works there and they are very good at their job. Good Management equals Good Customer Service.
Sarah Shwec
2020-05
Customer service was great, cashier's name was DJ, and he was very nice and cordial. Did his job very well, even having to deal with an irate customer, he didn't lose his cool. Thanks for the great service.
Donna Booker
2021-05
Always friendly when I have been in there, just wish they didn't have all their inventory to stock blocking so many isles.Other than that its a great store.
Caralea Sutton
2020-05
They have what you need. Lord do these employees take their time! They seem to ALWAYS be on break crazy line 1 cashier while the others just stand around & watch that 1 person work... Expect you 10 min run in WILL take you 20 mins or longer bc your standing in line for more then 10 mins
Todd Dunn
2020-05
As usual the cashier is rude. The stockers should work around the customer and not vica versa. They never have buggies close to the door for those of us who are handicapped.
Kathryn Davis
2021-05
Horrible customer service. I went in yesterday and bought a few items including a bra which had an antitheft device attached. The clerk did not remove it and No alarm sounded as I left. When I got home and wanted to put on my new bra I noticed that it was still on it so I tried to call the store over and over but Noone answered! When I went to the store I complained to the manager but she just blamed the poor service on only having4 employees as if that gives them an excuse for bad service and it's up to us, the customers to excuse it!
Veronica Howell
2019-05
It is very nice. It has alot bigger selection than the other stores I've been in and all the employees are very pleasant and polite. I woul definitely recommend this location for my dollar general shoppers.
Patrica Stallard
2022-05
The associates were very good at answering all of my questions. They knew where everything was in the store and there was no waiting at the register.
Sweet tea with Taylor
2020-05
So sick of how rude the employees are at this store!!! There is no reason to be rolling your eyes and acting like you hate your job just because someone needs help, or talking to eachother while checking out a costumer, can’t even talk to the employees without them acting like your bothering them. Screw this place. Rude rude people
Lenard Calhoun
2019-05
This location is larger than some of the area's older Dollar General stores. All the times I visited, the customer service I received were great. Sometimes, the store can get cluttered.
Lula Westry
2021-05
Had a great experience shopping there but the only thing that did not have any small lays potato chips or the bags with the different kind of chips in it other than that everything was fine
Karin Hassell
2020-05
Only 1 person working, and said no one else came into work. There was about 30 of us waiting in line to be checked out, and it was so slow. Bad for businesses, bad management, bad scheduling, especially with it being Christmas season.
Jennifer Graves
2018-05
Everytime I go in there all the employees are really nice and very helpful. The store is always clean and nicely organized. Always had a great experience at this Dollar General.
Brenda Dennis
2018-05
I always enjoy shopping In the Dollar General store--especially the one in Chickasaw, Alabama . The people that work there are so friendly and helpful. I think they are great on taking care of my needs.
Sarah Skinner
2023-09
Never open during store hours. Ridiculous!
Kathye Unger
2020-05
I love this place! I know everyone that works there and they work very hard. Inspite of all the mess they have to put up with.
Brandon Wilson
2018-05
A bit crowded, but staffed with easy going, friendly employees and carries a variety of products. Great in a pinch when you need soup.
Jason Pierce
2019-05
Some stuff cheap, some not so much. Best to catch things on sale. They offer lots of digital coupons that can make the trip worthwhile.
Jessica Dactyl
2019-05
The male employee i encountered here was not pleasant, other than that the other employees are good and the store is fairly clean. It has been remodeled inside recently
sylvester pugh
2016-05
I LIKE THE STORE AS IN THE IDEAMS THERE AND IT WOULD BE A VERY WONDERFUL STORE IF ONLY THEY WOULD GET SOME NICE PEOPLE IN THERE TO WORK THAT SAY HELLO TO YOU AND ASK IF THEY CAN HELP YOU IN ANYWAY. I'M NOT SAYING THE PEOPLE ARE BAD PEOPLE BECAUSE I DON'T KNOW THEM BUT THEY JUST DON'T OR WASN'T TAUGHT HOW TO WORK IN A STORE WITH SHOPERS WHO LIKE TO BE ASKED IF THEY NEED HELP OR EVEN JUST SAY HELLO, HOW ARE YOU TODAY.
mendy jones
2021-05
They are always out of EVERYTHING! I will just keep driving across town to Jarret road DG!customer service is def a 10 compared to the lott&45 store tho
Sue Davis
2017-05
Terrible representation of the Dollar General brand. Merchandise everywhere, can not travel the aisles, have to dig thru the merchandise, and the staff can not be bothered. The one shining spot is Teresa, one of the managers.
Michael Seiber
2019-05
It was Easy to find the things I wanted .Cashier was very polite, fast and helpfull .Store was a little cluttered but it looked like they were restoking
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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