3.8 (182)
608 Springville Rd, Birmingham, AL 35215
(205) 421-7873
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shelby Riley
2024-03
I see why I hardly ever come into this store unless it’s literally to get one thing and I come right back on out.One of the cashiers literally acted as if the money from her cash register comes directly from her pocket whenever you happen to get cash back without asking first and normally that is what I do before going into any store that offers that.But I wasn’t the one paying with my card this time. Anyway, If they just put signs from the beginning.. then you would already know what to expect or just tell the customer that you don’t have enough in your draw then just do that instead of storming off and slamming your draw back shut after completing the transaction. Totally rude!Hopefully I won’t EVER have to come back here for a long time..
Rochelle Lang
2023-10
This store is very Ghetto. They put items anywhere on the shelf and when you show them it's wrong they don't honor it and tell you it's just because its over stock as if it's your fault ..These tea light candles are clearly sitting on the shelf where the price tag says a dollar and they want me to pay a 4.50 and I showed her the pic and she said the general manager told them to do that and that's very hard to Believe..
Leticia Garcia
2023-05
Everyone be careful when you go to this family Dollar to add money to a card. I went to add money to my prepaid debit card here and I wanted to put $500 on there and the lady distracted me by talking to me and asking me a bunch of questions. I didn't realize she was distracting me until after I left but it was too late for me to come back because they were already closed. But I realized when I looked at my receipt and seen that she only put $400 on my card and kept the $100. When I came back the next day to talk to the manager about it she wasn't there but another girl went back and looked at the cameras and came back and told me yes she owes you $100. But then when the manager came and she went to look at the cameras she said that they couldn't tell how much I gave them. Anyways when they called the lady that took my money they were telling her that the same thing happened with me that happened with another boy that came in earlier that week but she acted like she didn't know what was going on. Bottom line it was really my fault for not paying attention to the receipt when I added the money to my card. But just for future reference y'all pay attention if you ever add money to your prepaid cards at this family Dollar.
Anthony Ball
2023-05
Pretty well stocked, not real busy, good location, courteous service
Cassandra Hodge
2021-05
Not as full as usual, but not empty.Employees are unpacking aisle are full with boxes.but looking brighter for some reason.Decent experience. Its the closer one. Most times the cleaner one.
April Black
2019-05
This place is always nasty and there is only one person every time I come it's a line I don't understand why this store is nothing like the rest no lines clean I don't want to give it a star but I had to to post do better than what u doing
Adrean Douglas-Knight
2019-05
Store was nice and clean, customer service was very well. The only problem was they were out of my doggy's food as usual which is becoming a bad trend.
Shaun Curtis
2017-05
Parking lot needs a lot of work done... I've seen three cars catch a flat driving thru there... Store 5* but the parking lot is still park of the store so it needs to be fixed...
Stacy Green
2018-05
Cashier was talking to friends instead of paying attention to customers. Stockers were running around banging on things trying to make a beat.
LaKesia Chambliss
2018-05
Never enough staff to assist with check out and the store is always too cluttered! The people there are nice though...
saquan bostick
2019-05
Not great on Customer Service. But I definitely did have great choices and prices to shop comfortably.
Otilia Lopez
2022-05
Love those stores they have many things like Walmart but quicly shop
Keira C.
2018-05
Got what I needed at a cheaper price than Walmart. Prompt and courteous service. Nice people in the neighborhood too!
Sylvia Hatcher
2019-05
Store is clean,staff is friendly, service is great, Sometimes the lines are long
Sharon Chamblin
2022-05
A very unorganized store don't waste your gas .
Aubra Bosley
2021-05
I really enjoy the app. The staff is very helpful and sweet! 💋
Jenayy
2019-05
Friendly service,huge varieties,I love to go there
brenda Sikora
2019-05
Cashier didnt make conversation but she was young had money pinned on her for birthday which is dangerous due to family dollars being robbed
Dr. Bridget Griggs
2019-05
Great place to pick up quick essentials for good prices.
F Greer
2018-05
Nice's and real clean, great place to shop
Richard Strong
2021-05
They never have what i need in stock. There one redeeming factor at this store is the staff ate friendly.
Diane Smith
2017-05
Love the convenience easy to get to when you need just a few items
Edward Bonner Bonner
2021-05
Not so good I did a cash back told to come back before one o'clock to get my $50.00
Tanisha Huggins
2022-05
Clean and organized. Great customer service.
Benita Woodstyus
2023-05
They don't check prices or honor them.
HONEYDOVE 》5
2021-05
Messy store, couldn't find most of what I needed. More expensive than Dollar General. Don't think I will be going back to this store. Was not a good experience.
Mardrekus Adams
2022-05
Poor customer service cussing and everything in the store
Ashley Richardson
2021-05
The guy on the cash register was very nice and professional
Peño Watson
2018-05
Same problem with all the businesses in Roebuck and Ceterpoint...Nothing but sorry, lazy bad attitude, hood trash.
Carol Todd
2022-05
Got a empty box live to far to take back and did get a receipt
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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