CVS Pharmacy

3.3 (14)

220 Gadsden Hwy, Birmingham, AL 35235
(205) 836-8344
cvs.com

Claimed
Pharmacy

Service options

  • Delivery

Reviews

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Michele Gould

2018-05

I have been frequenting this pharmacy for almost two years now, and CVS for at least 15 years. I can think of one occasion when I didn't have to wait for at least 15 minutes for service. I came to expect that this was the norm at this location, and is not the reason for my low review. The reason for my rating of "1" is that I use the online services, and now the CVS app. I used the app to refill a prescription and received an email that it would be ready Friday after 4PM. I arrived after 5:30 Friday afternoon only to be told that my prescription was not refilled and that it had expired the previous month. They said that they had called my doctor to request a refill and it was denied. I could have told you that before you wasted YOUR time to call. You didn't have my permission to call them and had you asked me I would have said NO.Here's the problem. It is my doctors policy that prescription refills are requested by the patient. They will not refill any prescriptions that a pharmacy requests. Period. My doctor doesn't work Monday and it was Friday after hours when I went expecting a prescription, one that I could have easily called and had refilled that day. There was no indication when I selected refill that it had expired - only that it was being refilled. Here's the kicker, the pharmacist proceeded to tell me I need to look on my bottle to see when the prescription expires. Shouldn't the bottle and the app match?Bottom line, there are other pharmacies out there that have better apps and customer service. I will not be back to CVS ever again.

Jimmy Harris

2019-05

Only go here if you need over the counter aspirin. The pharmacist had a nasty attitude. Claims she could not fill my prescription. If you don't carry the meds in which people are prescribed to take by their doctors, then that's a problem especially for a 24 hour pharmacy. Unreal!!!! Only open when you do carry what paying customers need. Waste of my time

Beverly Beacham

2021-05

Positive atmosphere and a feeling of concern for your medical needs. Professional attitude towards treatment informing me on ways to achieve goals to good health. Prompt and courteous treatment!

SaQuindra Morton-Washington

2020-05

I put in a refill via text @ 11a.m. they confirmed and said that it'd be ready by 3p.m. I show up @ 7:38p.m. and get told that my label isn't even printed yet. All in all I'm there till 8:07p.m. On the other hand Benjamin was very polite.

Scott Plagmann

2018-05

Emoyees have bad attitudew,pharmacy is great!

Kaleb Sipp

2023-12

Unfriendly staff

Brittany Halloran

2021-05

Attitude.

Opening Hours

Monday 8 AM-1:30 PM
2-10 PM
Tuesday 8 AM-1:30 PM
2-10 PM
Wednesday 8 AM-1:30 PM
2-10 PM
Thursday 8 AM-1:30 PM
2-10 PM
Friday 8 AM-1:30 PM
2-10 PM
Saturday 8 AM-1:30 PM
2-8 PM
Sunday 9 AM-1:30 PM
2-8 PM

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