3.6 (137)
4341 Bessemer Super Hwy, Bessemer, AL 35020
(659) 255-7881
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Skie Hanel
2023-08
Love the new manager. She's going to fix the place up!! Tammy you are awesome! Customer service skills are excellent.
Lavette Payton
2022-05
As of 01/03/22 around 1-2 pm the cashier was rude. I had to speak twice to get her to speak back. When my transaction was done instead of her giving me the receipt she gives to my grandchild. Why?Overall the store is clean and well stocked.
Larry Earwood
2018-05
Pretty good selection of goods for this type store. The employees are usually very nice and do a great job. Loss 2 stars simply because there is always isles blocked with inventory going out and displays put at then end, like road blocks. Little bit of attention to details and this place gets 5 stars.
Jatavion Johnson
2023-09
They are always closed when they should be open can't wait till they go out of business so they can stop wasting everyone's time
Jillian Cacioppo
2016-05
They suck. So rude. I would rate 0 stars. This Store is crappy. Employees r rude. They nasty. And like to run their mouth at the customers when they should not. I hate that family dollar is represented so badly. it's a shame that employee do not know how to act. Even some of the MANAGERS. r rude. J. S.
Nise Taylor
2017-05
The Manager was rude and talked down to her employee that was checking us out and made us feel sorry for her because we were using three coupons and the Manager made a really big deal about it as if we were doing something illegal!!! I will not be frequenting that store and will absolutely be my very last resort in shopping heretofore.
startchangingyou
2019-05
The short story!!!Love this store!!!!I hope corporate gets this But Today I went in the store for and exchange for a$ 4 item. (AT A DIFFERENT STORE) Management there told me a semi rigid policy. I had to go to this side of town so i stopped in here....Upon me simply explaining to her why I wanted an exchange she SAID.... yes ma'am I understand and because you told the truth and this IS within OUR policy..OF COURSE.....👸🏽.....i exchanged that $4 item for another and purchased more......THIS STORE STANDS OUT AND ****** THE OTHER STORES SHOULD FOLLOW*******🤖.....I could tell she was about her BUSINESS and was no one's Fool...but AS MANAGEMENT .......SHE HAD AN EAR...(Professional) and A heart to hear!!!!!! I live where she works...And when YOU KNOW YOUR CUSTOMERS.....IT IS EASY TO SEPARATE THE GOOD FROM THE BAD.LOVE TO YOU LADIES .....AND I HAVE ON ONE A MY FAVORITE FAMILY DOLLAR T SHIRTS....hey...they sell nice t's....🖐🖐🏻🖐🏿🖐🏼🖐🏽🖐🏾🖐🏿
Vanessa “Imagination of 1”
2019-05
It's always a little busy but that's a good thing. 😊 There are 2 of these stores close to my home and I always prefer this one. Customer service is also a plus 😉.
Darryl Bone
2023-05
Employees were cordial, but these Dollar stores have a reputation of being messy with freight everywhere and no one stocking...
Stephanie Mikel
2021-05
So it was like 7-8 minutes from closing and they had locked the cigarette case then refused to sale me cigarettes. Oh well that's $25 well spent somewhere else.
Team_2_Much
2019-05
Very bad the Manager or Employee was beating her child in the face. On the the aisle where the rugs where between 3 p.m. and 4 p.m Go back and watch the video.To whom this may concern!! She appeared to be beating her child for making an bad grade in school!!! The child was begging his Mother to stop hitting him in the face!Family Dollar on Bessemer Super Highway Store #10109
Richard Falcón
2023-05
I was there at 9:40 and they kick me out says close kinda rude so what time is close ? 10 pr 9:30
Marva Middlebrooks
2019-05
The store has some isles blocked with packaging boxes and you can't get down the isle. It's to congested. Only having one cash register open. They let only a couple of people in at one time to shop after six o'clock in the evening and lock the door 😡
Heels & Hardhats
2022-05
THIS IS THE ONLY FANCHISE (BESIDES BURGER KING IN MIDFIELD) THAT ALLOWS THEIR EMPLOYEES TO OPEN AND CLOSE WHEN THEY WANT. SMH....I WENT TODAY AND THE STORE OPENS AT 8AM. IT WAS OPENED, HOWEVER, THE WORKER CLOSED UP AND STATED SHE WOULD BACK IN 30 MINS. ONLY DO I SEE THIS IN THE MINORITY AREAS. 🤔😝👎👎👎
CASSANDRA SANDERS
2021-05
The store associates are always friendly. The store manager Essie is always smiling and upbeat. The store is always clean.
Emerald Anderson
2022-05
Terrible experience here. I’ve been calling to try and report an employee for being so rude and unprofessional, but they never had answer the phone.
Valerie Johnson
2019-05
Employees has no respect for the customers talking and cussing in front of us abt there business who did what why and how come. It's sad
BUBBLE DOTS
2018-05
Great experience. they know and follow coupon policy with a smile. Better store than 4th ave for sure
Jakke Causey
2019-05
Better than usual. I have been in that store where they have been cussing screaming and just totally unprofessional. Only in black neighborhoods.
kathy d Christian
2022-05
Store is always stocked employee very friendly know me by name I would recommend highly of this store
Beverly King
2018-05
Everyone was good today! The stores register area was too crowded. No room to place the items to purchase.
Jonathan Lopez
2023-05
It says open at 8 it 9:05am still closed they say it closes at 10 but came last night it was closed at 9p
Arlesa Robinson
2022-05
Employees are super nice here. Only flaw is there is no shopping carts.
Shameka Cheatam
2018-05
Great i always go to this family dollar the employees are great and are fun to joke around with
Sonya Ross
2022-05
Glad ti have them in the neighborhood. Excellent cold medicine selection.
Kasey Thomas
2017-05
Why do we lock the door 30minutes before closing time? I love the workers just not sure about the time the closing times
Jeff Marks
2017-05
Shelves stocked well. Cashier demeanor seems if she'd rather been somewhere else.
John Terrell
2018-05
Family Dollar and Dollar General or great to me I never have any problems with anyone.
Alicia WAYLEN Smith
2019-05
Friendly fast service!
Myron Dawson
2018-05
First time n a long time the line wasnt backed up n and out .yea..
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 9 AM-9 PM |
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