Kroger

Lexi Cole

2024-03

Not all Kroger's are created equal but this one always has everything I need and friendly faces to help me find what I cannot. They have a Starbucks inside but they are not allowed to take on-line tips. They have an amazing cheese selection and the best olive bar in this town.

Myles Pearson

2024-04

Bought three (3) twelve (12) packs of Deer Springs water for about $12. Nice cashier.

Andrew Willhite

2024-04

Large sections of wine and beer. A little smaller store, easier to navigate than the Kroger on Enterprise dr. Regularly out of one or another thing on the list. Afternoons are busy.

Mark Estrada

2022-05

Clean and organized. It's not the cheapest (like Aldi's or Walmart), but it isn't the most expensive (like Publix). It's almost always very busy and can be difficult to find a close parking spot.

SOF

2024-02

I travel to opelika occasionally for my job , usually staying a week at a time . One of my first stops is to this Kroger , I like this store better than the Kroger than in my hometown . It has a better selection and a better layout .

Tim Hunter

2023-12

Bernie is awesome! Give that guy a raise -PLEASE! Best customer relations expert, hands down. If Kroger doesn't give him a raise, someone else will (just sayin'..!)

A. M. D. Vaughan

2023-11

Very nice clean store, very friendly employees. Good deals. Worth the drive from Montgomery, AL (took a little day trip for the heck of it!)

Marisol Villarreal

2018-05

Pretty nice place but I do feel it's pricey. The Starbucks employees are super friendly and have good service.

Sam Taylor

2023-09

Today while in self checkout the guy that man’s that area was so unbelievably rude to me. I told him my sale items didn’t ring up correctly and he treated me like I was a child. He is absolutely awful! I will never use that self checkout again. He needs to be replaced!

Dee S

2023-05

I love ❤️ Kroger's! The location off Glen Ave is my favorite. They tend to offer more organic choices. And possibly more variety in products than in other locations. Perhaps because it's closer to the University.I enjoy the Starbucks inside here and it offers seating. The employees are very helpful in the grocery area. Krogers has handicapped electronic carts if needed. And the stores have some killer deals and sales as well as discounted flowers in the Floral Dept. You can't beat that! Kroger stores have a mobile app as well for coupons and shopping!

yoon song

2023-11

I don’t think an old lady cashier at the self-check out wants to work there. She answered me with words, not sentences. Then she said hello to another customer. Because do I look an asian?

Edel Lopez

2018-05

I really like this store! lately I´m doing groceries here because is in the city, closer than Walmart, although I must admite that the prices are a little bit high. Is clean and organize, and the workers are always helpful! A Plus: have an Starbucks!

David Schobelock

2024-01

Store & selection is good. Self checkout ID TERRIBLE!

Elizabeth Puent

2023-05

Thank you to the very nice lady working the bakery today(12/17/22) until 4pm. I had ordered a Spider-Man cake at Publix and they waited until this morning to call me and tell me they didn't have any Spider-Man kits. This is all my 4 yr old daughter has been asking for. Today is her bday. I called Kroger and this sweet lady is adding us in to help make my daughter's birthday special. Thank you so much!

M Stevens

2017-05

Great selection of organic and non gmo foods.

Stephanie Estrada

2023-05

Love the spacious parking lot! The store itself is nicely setup. Loved the self checkout, it's got lots of space and easier to bag products.

Sateria Mathews

2021-05

Poor service and unwelcoming; I stay minutes away so I often visit this store and same experience almost everytime. It's this one guy who works in self checkout who comes off abrasive he hovers around you closely within seconds of being at the register quickly asking "would you like for me to ring waters up" in a rude way before I even a chance to enter my alternate ID and managers will stare in face without a hello are you finding things okay. If I didn't literally stay two minutes away they would not see one red penny from.me!

Great Peace

2023-05

This is a clean, reliable grocery store. Even though they don't have a few health products I would like them to have, they still have something to work with. And they are definitely in a great location.

Moe Mazher

2023-05

Bad customer service. Rude employees. Go to the opelika one. One time I had $300+ worth of groceries and no manned registers were open. I asked a lady named Teresa to open one for me. Basically I had to ring up all the stuff at the self check out myself. It was 8pm

T Potts

2018-05

Always well stocked & clean, though one can definitely smell the seafood department.

Gnel Gabrielyan

2023-05

This Kroger is one of the worst Kroger/Ralphs stores I've been.They are always out of products with many empty shelves.The store also doesn't have enough personnel to even ask for a help. You have to go to front and find someone if successful.

Bea Cor

2019-05

Great selection of vegan, gluten-free and soy-free food items such as Beyond Meat and Daiya brands. The store is well-organized and stays fairly well stocked. Side note: Avoid Bernie in the self-checkout area- he has a dry and abrasive demeanor.

Bryce Dreskin

2021-05

Horrible management at its finest. Never stocked or organized at all. You can say it's clean(at least the floors) because you are chased around by a man on a waxer every time you come here. There is absolutely 0 customer service. I have even been snapped at by an employee for taking too long to find what I was looking for and being in there way(not even 60 seconds). Try to ask for a manager and you'll wait there for 30 minutes but leave and call and ask for a manager and one picks up immediately.

Lauren

2020-05

I’d never been to a Kroger before, but wanted to try it out. The first thing I noticed was the store was super messy and felt more like a Walmart. The “low price” sale tags were very confusing, and multiple times the price tags didn’t match the item. I ended up spending more than I thought I would because of this. We used the self checkout despite hating those type of checkouts because there were about 3 cashiers open. The self checkout system was so confusing. Apparently we put the items in the buggy too early and an error came up. An employee came over and was super rude and told us we can’t move bags until the receipt prints. (Which is ridiculous in my opinion.) None of the employees were smiling or welcoming, and didn’t seem like they wanted to be there. I’ll stick to Publix from now on.

Laura Sellers

2022-05

I like most everything about your store, but today when I was going through the self checkout line I had to ring up my groceries twice because the cash register was not working properly. The person helping me said the malfunction is a common occurence with some of the check out machines. PLEASE get this corrected. It is frustrating having to unbag groceries and ring them up more than once. Also when it was time to pay the machine would not accept my payment due to a malfunction and I had to get assistance AGAIN.

Brooke Passmore (Haara)

2022-05

I decided to go to Kroger since the card sells are great. But the store has been out of cards for over a week now. Which was fine the first time. As cashier had a card to scan. But i spent $11 more than I was expecting because this time it was basically "you dont have a card, were out. Your out of luck." $11 can make a difference on a budget. I really should have just left and went to walmart. The store is good, and seems friendly other wise. But doesnt care about the new customer much.

Christy Arrington

2017-05

Love Kroger and this one has just been remodeled. Gotta to love the Fuel Points...they add up big time! I also love this Kroger for its easy meals I can grab on the go stations. A huge help when I am in a pinch to get a fast but hot dinner done for the family. Also love the self checkouts on both ends of the regular register lines. Easy in and out for me, a huge plus when it is a busy time of day and you need to get out quick.

Remy Chappell

2023-05

Why is that Pharmacy believe great customer service doesn’t apply to them I have been asking why my meds are being filled and they seem not care, do think that customers health isn’t important when trying to receive their meds that help you with your heath three whole weeks and I still haven’t received my meds why is that ok ? Why not answering my questions about where are my med is ok??? Does Kroger pharmacy think it ok to play with their customers health ? Cause I don’t. Situation was taken care of and I’m happy thank you

Olivia L

2022-05

I love this store. The selection is great and everyone is always friendly. I travel from Columbus, Ga every month to go grocery shopping here. The prices are excellent and the store is always. Not to mention they always have something new product wise. I have shopped at Lagrange, Opelika, and Valley Krogers. This location became my regular.

Maya Smith (MayaPapaya)

2022-05

I had an online order thru the Krogers app. There was a glitch with the app, so when I got to the store the 2 associates that assisted me redid my order and had it out pretty quickly. They were empathetic and sincere about the mix up and apologized for the inconvenience. Thanks for providing great customer service!