4.5 (180)
1536 N Brindlee Mountain Pkwy, Arab, AL 35016
(256) 586-3183
arabvethospital.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
August West
2024-03
What a truly amazing establishment. The staff and Vets were all extremely compassionate to our situation and softly informative about the steps we were to take. They gave our old girl the best goodbye we could have ever expected, with gentleness, compassion, care, and a genuine concern not just for our dogs transition but for us staying as well. well. I have zero doubt that this clinic will be the only veterinarian I ever use again. Clean, accommodating, understanding, and I believe places our shared love of animals above all else and that's the way it should be.A beautiful building with artwork, fountains, and a welcoming atmosphere that is unparalleled from my 48 years of experience As a pet dad.
Macey Watson
2024-04
I cannot praise Arab Vet Hospital enough for their exceptional care of my German Shepherd during a recent stressful situation. From the moment we walked in, the staff showed immense compassion and expertise. The veterinarians were quick to assess the situation and provided top-notch medical attention tailored to my dog's needs. Their professionalism and dedication ensured my pet received the highest quality care, easing both my dog's discomfort and my worries. I'm incredibly grateful for their expertise and kindness during a challenging time. Arab Vet Hospital is truly a gem for pet owners seeking exemplary care for their beloved companions.
Pamela Gauldin
2024-03
Ever since our fur baby tore his ACL, it has been very difficult for him; because he tore more than his ACL. We've had to go through several surgeries, but Doc Brown and his caring staff have been wonderful.
Deborah Homan
2024-04
I've had cat's since age five and Doctor Brown is the Best! Pet Doctor I've ever had! My cat BeepBeep is living her last days. Doctor Brown has extended her life by two years so far. Hopefully more to come. I wish us humans had Doctors like Doctor Brown. The rest of the staff is awesome as well. So kind, caring and understanding š God Bless you all. Keep up the good work! Out fur babies depend on it. šš¹šŗ š¶
Aaron Counts
2024-02
Arab Veterinary Hospital are amazing. Our pigs that were part of a 4H project became sick within a week of us getting them and they stayed open late so that I could make it to the hospital to pickup the medicine we needed. The front desk and Veterinarian were so kind and attentive and their facility is very well kept. I highly recommend you give them a call for any livestock or pet care needs.
JT
2024-04
After 2 months of weekly visits Dr Brown could not figure out what was wrong with my pet so they just stopped following up with me. It got to the point I had to walk in and demand test results because they ignored my calls. Iāve had enough of getting the run around from his incompetent office staff after all the money Iāve spent there so Iām taking my 7 fur babies elsewhere. Update⦠I took my pet to another highly recommended vet today and they knew exactly what was wrong and gave us a new treatment plan Dr Brown never offered. Overall Iām not happy with the lack of follow up care we have received by Dr Brown and his staff and being treated like I was bothering them for wanting answers for my sick pet. This is not the first time they have ghosted me itās actually the third so Iām done. For that reason I cannot recommend this clinic.
Edina L
2024-02
Doc Brown is the absolute best he and the whole staff are wonderful. My Lady is an older pup and would have lost her leg if not for him, she walks perfectly now. He is knowledgeable, understanding, and always does everything in her best interest. He will also make certain you completely understand all possibilities of things that may occur and what we may do at that point, how to care for them and all the dos and donāts lol. The whole staff is very caring and professional. I canāt say enough about them. Best of the best !!!!
Amy S.
2023-12
Uncommonly Kind!! It has been a VERY long time since we have had a vet who quite literally will sit with us to discuss our pet's health and any questions or concerns we might have and that is just what he did! I left feeling very confident in the plan he gave me and that was really refreshing. During our time in the office I even witnessed a gentleman come in to pick up medication. He had questions, so the vet asked the receptionist to place him in a room and proceeded to allow the man to ask his questions and gave him a full run-down of the medication and how to use it. They had a fire burning in the fireplace, Christmas music playing on their sound system throughout the facility, and beautiful decorations all over. From beginning to end, an absolutely lovely experience. This was only our first visit and very much look forward to all others in the future! Our cat Willow (pictured on the right) certainly seemed to be a fan, as well! Thank you so much!
Rothe Simpson
2024-03
Our family have used a couple Vets in the past for over 15 yrs. By far Dr. Brown and his staff are the BEST!!! We highly recommend!!! He and his staff are so friendly and helpful, the office is amazing.
Lisa Jones
2023-11
The whole staff are awesome! The doctor and his whole staff are just so friendly! I've used them twice now for multiple feral cats. God's Feral Felines sent me to them for feral feline program and I'm absolutely pleased!
Angela Nunnelley
2022-05
The staff have been exceptional when it comes to boarding my fur baby. Even got updates and pictures during the weekend while on my vacation. Very much helped settle my anxiety leaving him alone.
Happily Retired
2023-08
Dr Brown and his staff are the best. Weāve used them the entire time theyāve lived here and theyāre always great but recently he saved our dogās life after she ate a chew rope. We didnāt know this happened but noticed her not eating. By the time we realized there was an issue half the rope was in her stomach and the other half was in her intestines. Dr Brown did surgery and removed the rope and saved her life. After a week in their care sheās almost fully healed. Thank you! Also Dr Brown is very involved with kids interested in being a vet. He allowed our son to observe a surgery and he helps the kids from the local schools who are enrolled in veterinary classes. Thanks for all you do!
Raechel Sharp
2023-05
I endee up with a cat whose previous owners didn't get him any medical. I took him to get fixed and Dr Brown was AMAZING!! The entire staff is wonderful! I have rescued several animals and from now on this is our vet. They are just truly caring people!! Thank you Dr Brown and please never ever show me pictures of worms again š!!Excellent care and a truly wonderful staff!!! 20 stars!
Kyla Young
2023-05
Drove 20 minutes from Huntsville to see Dr. Brown. I was blown away the minute I walked in the door by the odorlessness and cleanliness of the facility. Dr. Brown took time to get to know me personally as well as my dog. He explained how the medication previously prescribed by another vet functions with a dogs body. The assistants were very friendly and took time to get to know me and warm up to our dog before taking him back for his vaccinations. The cost was very reasonable compared to our previous vet in Huntsville. I was beyond pleased with the facility, staff and cost of our services!
Faith Davis
2023-08
I took my cat for a UTI. These people made me fill out a form asking for the same basic information that a HUMAN Dr office asks for with the exception of an insurance provider and my blood type. That was the first flag. WHY do you need all that if payment is made BEFORE you can leave???Second flag was waiting for 30 minutes in the exam room and then being told it was going to be close to closing before my cat would be seen and then I was told the exam fee is $45.00, which isn't too bad, but then the fees for urine collection... what? Urine collection??? HE CAN'T PEE on demand and when he does pee, it's little pee balls, not even a teaspoon full...I can understand a urine collection if the exam revealed a full bladder and the animal was seriously lethargic.Then I was told I needed an appointment. I could leave my boy overnight and pick him up on Monday. Ummm NO! He's still eating and attempting to urinate. He's just not feeling good, because of the UTI.I picked up his carriage box and No thanked it and have a good day, right on out of there. AND I BETTER NOT GET A BILL, BECAUSE NO ONE EVER LAID EYES ON MY CAT! I took him to the Vet he has seen before. Find that review on Catoma Vet profile.
Amanda Goble
2022-05
Dr. Brown and his staff saved my Sadie's life. She was badly injured in a dog fight. when we brought her in we weren't sure how bad she was. Dr. Brown and his team went to work quickly to first take life saving measures before anything else. We had to wait a few days to do wound repairs.Dr. Brown called me personally a few times with updates. Other times it was the super friendly staff calling. She stayed for 5 days and 4 nights. We got a call every single day and we're also able to go visit her. Dr. Brown kept us informed of the decisions we were facing regarding treatment paths for Sadie.As you can imagine, there was a bill for all of her care. It was actually not as much as we thought it was going to be with everything she had to have done. Very fairly priced. They were also able to get us on a payment plan and didn't demand payment at once.I will always and forever take all of my pets here. They truly care and are the kindest people with the biggest hearts. You can't just find that anywhere these days!
Kathy Patton
2023-05
We are very pleased with the services and professional treatment of our pets. Dr Brown and staff are so friendly and kind. We totally encourage people in need of pet services or boarding to contact their office!!! š¤
Charity Pierce
2022-05
I cannot thank Dr. Brown enough for all the work heās done for me and my family. Heās brought my dogs back from the brink of death and preformed every surgery my dogs have ever had done and weāve had no complications and outstanding communication and they call to check on the dogs the day after and give you advice on what you need and the staff are awesome! They are always friendly and super understanding. Cannot say enough good things about this place. I wouldnāt take my pets anywhere else.
Carrie Morrow
2023-05
We had our first appointment with Dr. Brown today and Iām so glad we chose him to be our vet! His staff is wonderful, he explains everything heās going to do and then comes out and explains what he did do after!
Asilynn Gillespie
2022-05
I cannot recommend Arab Vet Hospital enough as the best vet in North Alabama. Beautiful building, friendly staff, Dr. Brown is very clinical and wants you to understand exactly what is going on with your pet biologically. Arab Vet Hospital saved my little older dog from botulism when our local vet said she was probably beyond saving and advised her to be taken to Huntsville, if there was time. Dr. Brown fixed her right up starting the next morning, and she was in bad shape. I had another dog who aspirated and got pneumonia, Dr. Brown and his staff did everything they could for him but he passed, and the staffās tact and thorough treatment, for our living and passed pets, has stood out to me in a big way. I am incredibly grateful for Arab Vet Hospital, would make the hour and a half drive any time I needed to, and recommend it to anyone looking for a reliable, trustworthy vet in North Al.
Don Keller
2022-05
Once again Dr Brown and his excellent staff have provided superior healthcare to my pet.Took my little dog in for an annual checkup. They were glad to see him. They called a few hours later to say he was ready. Dr. Brown told what they did and gave me an update on his health status. Next day they called to see how he felt. Doesn't get much better than that
Keista Hough
2022-05
(Updated) The staff here was great and so sweet, however I cannot say the same for Dr. Brown. It was my first and last visit. This vet is lacking professionalism and any bedside manner. Will be taking my pup elsewhere and I recommend you do as well. Not sure what internal struggle this vet is having but no need to project onto his customers and animals. Wish him well. Bless.In response to Dr. Brownās response below: Before scheduling this appointment with your office I called to see if you were able to help me with the posting of the dogs ears. They put me on hold and went to ask you. They came back and said you stated that you would help and that it usually takes 6 weeks for the ears to stand. When we got there you stated that usually the vet that performs the initial ear cropping does the posting. We then told you that the vet that initially performed the cropping did not know the correct way to post as this was not his specialty, so that is why we contacted you. You then rudely snapped back to us, āWell, that is not my problem, that is a decision you madeā You then told us you would only post his ears for us one time instead of the 6 weeks that we were told over the phone. You then said you needed to go get the material to make the posts and would be right back. Right back turned into 45 minutes that we sat and waited on you and you never returned. So, yes we did leave as there are more professional and punctual veterinarians out there than you. Please donāt agree to a service that you cannot perform. Itās a waste of your customers time. Thank you for your attempted rebuttal, however it falls flat and merits no value. And also, yes I felt it necessary to leave a warranted review. Itās important for the public to know how a business operates and treats their clientele. -Keista
Brad Hudson
2020-05
I want to send a huge thank you to Dr. Brown and the staff at Arab Veterinary Hospital for their great service and family like love for my puppy Boomer. Heās contracted a bacterial infection on his face as well as a couple of other issues discovered during my visit. Dr. Brown was very professional and knowledgeable. He laid out everything we needed to do, and made sure I was equipped to take care of Boomer.
M. A. (Martha Ashton)
2021-05
Dr. Brown literally saved our kitten from a lifetime of sinus infections and expensive medical treatment. He was more open and honest about my kitten's condition, and knew more about it, than my regular vet. After the first round of treatment we haven't had to go back for more! When I got there he was already researching the condition, knew a specialist for the condition in another state, and was so patient when kitten said "That's enough!" and decided he didn't want to be handled anymore that day. I cannot recommend his wisdom and experience enough! He is the closest to a "Dr. House" in the veterinary world that I've met. He came highly recommended by friends and family.
Lacy Berry
2018-05
Dr. Brown and his staff were excellent! I found a kitten who had been abandoned and I took her there hoping to find someone to care for her, she wasn't weaned and I couldn't keep her. They took great care of her immediate needs and referred me to a wonderful caretaker. Dr. Brown was entertaining with cute stories and gave professional advice for us to pass along to the nursery.
Emily White
2021-05
I am very pleased with Dr. Brown & his staff i brought my dog in there a week ago and he was barely hanging on to life and we thought we were going to lose him, & Dr. Brown saved his life !! My dog is now walking again & back to his normal self im very thankful and appreciative for everything they done for my boy !! This will definitely be my vet from now on !! My dog was here for 5 days and had all kind of stuff done to him and my vet bill wasn't through the roof & he always worked out a payment plan for us !! Great job Arab Vet keep up the good work & thank you all for all you do during this time !!
Olivia Bowden
2021-05
I truly do believe they have compassionate staff but, the communication is sub par and their prices are higher than I've ever paid for basic or intensive vet care. My dog ended up having to be put down after a week and a half in their clinic due to old age and complications from untreated diabetes. I am confident that they did their best to save her but, she was beyond saving. My issue is, I wish they would have been a little more realistic with her survival chances. It's never easy to put an animal down but, at some point, it's got to be more likely that they deserve to rest. There were consistent issues with getting in contact with vet staff for updates during her stay in the clinic. I will say though, they waited a month to mail me the nearly three thousand dollar bill so, that's something I suppose.
Desire Whitford
2022-05
We ended up taking a last minute trip and unfortunately our normal canine boarder was booked; so we booked a week for our fur baby here. When we would call to check on him, no one would tell us anything about him other than āhe was goodā. Not only this but they urged my mother in law to get a different flea and tick medication which she allowed and then charged her $68 for a TOPICAL!!! When we picked him up he would shy away from anyone who would try to pet him like he had been hit. Not only that but he was having explosive diarrhea episodes and wouldnāt eat or drink anything. After discussing this with his primary vet, they wrote him three scripts ($30). The diarrhea has been ongoing and to make matters worse he woke up this morning and yelped and was unable to use his back legs! So back to the vet we go to find out on top of all this he had had a Fibrocartilaginous Embolism (spinal stroke). The vet urged us to leave him for observation and later found out he NOW HAD WORMS!!! Another vet bill ($220) Our fur baby was in PERFECT HEALTH when we dropped him off. LIVID WOULD BE THE UNDERSTATEMENT OF THE YEAR!!! DO NOT TAKE YOUR ANIMALS HERE!!!
Janet Chamness
2022-05
Dr. Brown and the staff at Arab Veterinary Hospital take care of our German Shepard/Husky mix Copper. They are helping us make sure Copper is healthy, happy, and that he reaches his full potential growth wise. We couldnāt ask for better care for Copper! They get 5 stars and a big THANK YOU from us!
Shannon Stratton
2021-05
I loved this place in the beginning. They treated my dog for mange and a mite allergy and also nuetered one of my cats but when I decided that I would rather get my prescriptions from chewy so I didnāt have to go to the vet office every time they decided they would not send the faxes back for his medication and that they were not going to participate with chewy so I could get my dogs prescriptions to my home without having to make extra trips. For this reason Iām going to be seriously considering another vet.
Monday | 7:30āÆAM-5āÆPM |
---|---|
Tuesday | 7:30āÆAM-5āÆPM |
Wednesday | 7:30āÆAM-5āÆPM |
Thursday | 7:30āÆAM-5āÆPM |
Friday | 7:30āÆAM-5āÆPM |
Saturday | 8āÆAM-12āÆPM |
Sunday | Closed |
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