Russell Do it Center - Alexander City, AL

Gladys Barren

2023-11

I purchased a toilet seat in December 2022, and the plastic hinges broke. I did not have my receipt but I called the store anyway. The assistant manager was kind and allowed me to bring the seat back and get a replacement. The cashiers were helpful, measured the seat and made sure that I had the right one.I am very happy with the service and helpfulness of the employees. I will definitely shop this store again, and I will also try to keep my receipts for at least a year.

Julian Riley

2019-05

I went in to get a key cut with the keys i purchased; however, my set didn't work. They found keys that worked for my Toyota Camry 2011!!! I am very grateful for their help and their customer service is EXCELLENT!!! THEY MADE MY DAY!!!

Sheila C

2022-05

Was looking for a pretty pricey item, walked around the entire store, looked on the aisle that the sign said it was on, 4 employees at front counter, 2 employees at back counter, not one employee offered to help me. That's okay though, because I will be spending thousands remodeling my house at Home Depot.

Sterling Silmon

2021-05

Waited 2 hours for them to match my paint color. After they messed up 3 gallons of paint . Would not recommend them for matching your paint color!

Rick James

2018-05

This place sucks if you are a truck driver trying to make a delivery. The employees will all hide and ignore you, so they don't have to work. It usually takes 1-2 hours of you just sitting, until they finally figure out that you aren't just going to go away, then they finally unload their stuff...(albeit VERY slowly).I make multiple stops, so that means every customer after them has to wait additional time for their goods too. My suggestion to delivery drivers...avoid this Russell like the plague, if you can.

Paul Ackerman

2023-05

Had everything we needed,The staff was very knowledgeable and helpful.

Larsen Greer

2021-05

Wide variety of selections. Branded and quality tools. Marvelous place to purchase home tools needs.

Jerry Dodwell

2018-05

Excellent place to shop. The guy in the back is very knowledgeable. Knew alot about heating and air and electrical.

Jeff Fuller (Standing Firm)

2022-05

Great place with lots of things everyone needs. Helpful staff.

Sarah Marbury

2021-05

The young man were very professional and helpful. In helping me find what I needed. And checking me out.

David McArdle

2023-09

Helpful employees, with good product..

Ryan Ashworth

2021-05

I can't give 5 stars because wood is too dang high but that's everywhere

Johnny Perkins

2021-05

Needed paint color matched. Representative was very courteous and matched our color.

Rock Dykes

2022-05

Always stocked fully and very clean environment. Always.

Debbie Hodge

2018-05

Good place to get help on most all house repairs and building projects.

David Jones

2021-05

Always available, helpful and friendly! Highly recommend!

David Glaze

2018-05

It was great The associates was very very nice and helpful

Gary Bice

2018-05

Good service, good price, good advice. Thanks Russell do it center

Teresa Simpkins

2019-05

Great customer service and great prices.

Tony Jacobs

2021-05

3rd time I been there, 3rd time no problems

#95Davis Gage Davis

2021-05

Mondo is the best. Jew boy is the 2nd best.

Lavor Meadows

2021-05

Great location to go for on the job items

James Edwards

2019-05

They have just about everything u need to fix stuff.

Christian Dawson

2020-05

Better price and great service

Wayne Chason

2021-05

Got the materials. Now I need the energy to use them.

Thomas Decker

2023-05

They had what I needed

David Coon

2021-05

Very courteous, helpful people!

Chuck Kenney

2018-05

Lot like ace how. Good stuff.

zombie king

2018-05

The customer service here has gone down

Robert Walters

2019-05

Good customer service