Food City

Evil Josh

2024-04

I noticed something on my way to the checkouts, checked out and talk to the four supervisor who was very arrogant. After I talk to her on my way out she walked over to three other managers, an older male and older female with glasses and look like a pullover card again, and a younger man in a black shirt. I stated I'm still here if you want to talk about it, but all of them refused.The issue was a fire code violation, at register to they had a shopping trolley with the closed sign wrapped around it. This was the only register like that as the other ones were open or just had the sign pulled across. I let the force supervisor know that it was a fire code violation. She said this is what I was told to do. I told her she didn't want to correct it I'm going to take a picture and send it to the fire marshal and she can talk to him about it. Said do whatever you want to do and a very demeaning and arrogant tone.I posted a picture with this review, and I'll even give you the statute:Alabama fire code chapter 10, article 1, section 10.2It shall be unlawful for any person to block or alter any exit or way of egress in any existing building except a private residence without the authorization from the fire chief.it is illegal to block or alter an exit or way of egress in any existing building without authorization, except in a private residence. Means of egress must be kept free of obstructions in case of fire or other emergency. For example, using wheeled carts in corridors is not allowed unless the items are in continuous use by staff. Staff must use and move items in corridors at least once every 30 minutes, or the items are considered to have been left or stored in the corridor.So at this point I think the dismissal of your for supervisor that I spoke to at the time on my receipts March 19th 2024 at 1:01 p.m. for violation of the law, and the three managers that she spoke to that waved me on probably need a suspension or termination for allowing the law to be broken.If I dig even further I'm sure I can find an Americans with disabilities right violation, and let the US department of Justice get involved too.Someone needs to contact me

Stephanie Schaefer

2024-02

I’ve been shopping here for a while and I’ve been holding off on posting this review, hoping that it would get better but it hasn’t. Checking out at the store is the worst experience every single time. If you go through self check out and you need an age verification, you might as well just stand there for 15 minutes while they laugh amongst themselves and just don’t seem to know that you’re waiting for them. You can press the call attendant button but nobody shows up they’ll look at you, but they won’t come over so I decided to start going through the actual check out that has a cashier but boy that’s a really painful experience. I don’t really know what’s going on with the cashiers it’s like being in twilight zone or something. The last time I went through an actual cashier she had a cough, so she just completely abandoned. Checking me out and walked across the store. I guess so she could cough over there, but I ended up being in that line. I’m not even kidding you for about 25 minutes. it’s painful the cashiers need extreme training in professionalism. Every other department has amazing employees. The front end is horrible. I actually stopped shopping there so much because of it.

Tami W

2023-05

I love to shop at Food City. The employees are always friendly. They will help you take your groceries to your car. They have a big hot bar for quick gets. They also have a wonderful make it your self salad bar at a very reasonable price. Along with a Greek, taco, fruit and soup bar. The store is always clean. They have a Starbucks inside along with a floral shop.

Larry Sidmore

2024-04

When this store opened in Albertville there was plenty of staff and their attitude was outstanding. It has gradually go gone down hill to little staff to help find things and an attitude they don’t care. The register person was surly, mumbled his answers and acted like he didn’t care. We have plenty of places to shop. I don’t need this.

Creative Living

2022-05

Great choices, wide range of options. Still learning the store. Love the rewards system. Careful with produce, that's most anywhere. Some things seem to be low stock but that's not their fault. The store is very clean & a super lovely staff! They help you find what you're looking for, at least try. Also I've had the food at the deli, the burger is amazing!!!!! Loveeeee it!

Kristopher Brian Stallings

2023-05

It's nice to have a local grocery store that stays open late! Place is always stocked, organized, and clean enough to eat your groceries right there off the floor! Great job guys!!

Of The Dawn

2024-04

Checking out is always had. I hate coming to food city. My mom likes smart ones and walmart doesn't have them anymore. I had a coupon for the smart ones and they could figure out how to use it. Theyre not friendly. Go to publix. It's a bad experience at food city

Stacy Tabb

2024-03

This store is exhausting. It resembles a Publix in selection and variety of products, but it is staffed by people who apparently despise working there and every customer with whom they are forced to interact. I realize This Mountain is an awful employment pool, but there's just zero customer service training going on here.

Lina Ratliff

2024-02

There's always something new to find here! I love to try different foods and flavors, this is a place to come when you can't get to the ethnic store miles away.The people are always nice and helpful.

DeAnna Rae Leeth

2024-01

Some prices are meh, but keep an eye on sale items, and the hot bar is really great. Just go before 3 pm. Don't forget to apply for the savings card. The more you purchase, the more you save in gas. Every third wendsday of the month, the price of gas is unbeatable.

Irish O

2023-12

At check out I purchased three butternut squashes. Each time it was rung up the cashier left her hand on the squash while it was calculating the weight. This led them to price them at over 10 pounds each. When I brought it to the attention of the cashier, she called over the assistant. The cashier told her that I had a question with the price and I explained that I had a problem with the weight and that the cashiers hand was on the produce while it was being weighed. I asked for it to be reweighed without her hand. The assistant never said a single word to me, but did re-ring the squash, which came to less than 7 pounds each. No one apologized, and I will not be returning.

Corbyn King

2024-04

The assistant manager just completely ignored me! He sat there playing this dumb korean baseball game on his phone and wouldn't help any customers. He was smoking and even blew it in my face!! Absolutely TERRIBLE customer service.

Chuck Ellis

2023-10

A little pricey on some items, but a good place to shop for specialty items - i.e. Baskin-Robbins' Daiquiri Ice. That alone gets 'em an A+ in my book.

Jeromy Johnson

2024-04

I like the variety of things they have except the meat dept. While they do have some things the local stores don't carry they have a smaller selection of things to choose from.

Leslee Burns

2024-01

Very clean and well stocked. Polite, helpful employees. Prices are reasonable. Will shop there again.

Cinthia

2022-05

The local growers section at Food City is unmatched. The amount of fresh vegetables and fruits available is refreshing. I also liked the individual prepared items available. The organization of all these items did wonder's for my OCD.

C.Eric. Holcomb

2024-04

This is an excellent place to buy groceries. Their prices are competitive with other stores

Trish Davis

2024-05

Awesome store very friendly people and always very clean

Carrie Colby

2023-05

This is the third time since December, that I have purchased some thing at the Albertville Food city, and the food was no good. Package was in good condition and not expired. I’d rather spend more money at Publix and have quality food.

Leeanna Holmes

2024-01

Like the specials they have. I wish their salad bar fruit bar and such were set up to use by 7 am. I like to shop early and like these items. Love their marble cake out of bakery

Adonna Connell

2024-04

I love Food City!It's my favorite local- ish supermarket (I'm 30 minutes away).The produce is beautiful, the deli is well stocked, and they have an olive bar!!They also have a lovely floral department, a good fresh seafood assortment, and I believe the only in store #Starbucks in Marshall County.

Rickey Bolding

2024-04

Very nice grocery store. Fresh produce and good prices.

Shelly Sanders

2023-12

This place is really awesome!! Excellent & large selection and the employees are so kind & helpful! I live in Guntersville but I’m learning to shop in Albertville because the quality of the community is huge!! People in Guntersville are rude & lazy, people in Albertville are so kind & helpful!

Elaine Henry

2023-09

Large, clean store with a wide variety of merchandise. The produce department was particularly nice, with enclosed wall coolers that showcased delicate items like lettuce. On our second visit, we were impressed again with the helpfulness and courtesy of every associate we encountered.

Speakman28

2022-05

Great selection of food and competitive prices. The fruit selection needs some attention; some of the fruit was turning and still on the shelf. I really like the gas discount with every purchase.

Carla Mitchell

2024-03

This place is amazing. I stopped in for crab salad for supper. It was fresh and moist. A package of crackers went perfectly with it. Exploring this grocery store, I have discovered many nice surprises. Stop in if you haven't experienced it!

Rambo Tambo

2024-03

Friendly,Clean, helpful associates, Very Godly Atmosphere. Excellent food.

Luna Cipher- Pines (Rori.Moon)

2024-01

Very detail-oriented and useful place for whatever you need. Would recommend it to anyone in the area!

Michael McMurtry

2023-09

This store gets 2 stars because of the rude employee at Starbucks. I was over charged for my iced coffee and when I mentioned the over charge I was told that's the way it is. From now on I will give any extra money I have to the nearby gas stations and drive to Guntersville for my regularly priced coffee. I have never been charged for syrup in my 15 years of being a Starbucks patron. This Starbucks location is taking advantage of customers and I don't really appreciate it. I will also be contacting corporate about this issue.

tonya carrel

2023-05

I love this grocery store. It has the items that other grocery stores don't carry. It has a great floral department. Many IPAs to choose from. They sell live lobster so it does smell a bit fishy in there.